Public Service Client Support Specialist

Government of British Columbia; Port Coquitlam; On-site; CAD 45,000 - 60,000; Full time

Job summary

A regional government agency is seeking a Client Service Worker in Metro Vancouver to support citizens requesting income and disability assistance. The role involves responding to inquiries, providing administrative support, and delivering services both in person and virtually. Candidates should demonstrate high standards of client service and proficiency in various computer applications. This full-time on-site position offers a unique opportunity to engage with diverse clients in a supportive environment.

Benefits

Excellent benefits including a pension plan

Career development opportunities

Diverse and inclusive workplace

Qualifications

• Experience delivering a high standard of client service in a high volume environment.
• Experience providing services to clients experiencing poverty, substance use, or mental health issues.
• Experience working with various computer applications.

Responsibilities

• Respond to public inquiries related to income and disability services.
• Provide administrative support to the work unit.
• Deliver services in person or virtually across the province.

Skills

Client service

Computer applications

Conflict management

Education

Secondary school graduation or equivalent

Tools

MS Word

Outlook

Excel

Job description

A regional government agency is seeking a Client Service Worker in Metro Vancouver to support citizens requesting income and disability assistance. The role involves responding to inquiries, providing administrative support, and delivering services both in person and virtually. Candidates should demonstrate high standards of client service and proficiency in various computer applications. This full-time on-site position offers a unique opportunity to engage with diverse clients in a supportive environment.