Public Service Client Support Specialist

Government of British Columbia; Kelowna; On-site; CAD 50,000 - 70,000; Full time

Job summary

A provincial government agency in Kelowna is seeking a Client Service Worker to provide vital client service and administrative support related to income and disability assistance. Ideal candidates will have a secondary school graduation, experience in high-volume environments, and a history of delivering client service to diverse populations. This full-time position requires on-site work, offering a supportive and rewarding environment.

Benefits

Healthy work/life balance

Excellent benefits including pension plan

Opportunities for career learning and development

Qualifications

• Must demonstrate a high standard of client service in various environments.
• Experience in a high-volume environment.
• Experience working with clients facing poverty, substance use, or mental health issues.

Responsibilities

• Respond to public inquiries regarding income and disability services.
• Provide administrative support to the work unit.
• Deliver in person and virtual services to clients.

Skills

Client service

Resilience

Empathy

Conflict management

Education

Secondary school graduation or equivalent

Tools

MS Word

Outlook

Excel

Job description

A provincial government agency in Kelowna is seeking a Client Service Worker to provide vital client service and administrative support related to income and disability assistance. Ideal candidates will have a secondary school graduation, experience in high-volume environments, and a history of delivering client service to diverse populations. This full-time position requires on-site work, offering a supportive and rewarding environment.