Public Service Client Support Specialist

Government of British Columbia; Hope; On-site; CAD 45,000 - 55,000; Full time

Job summary

A provincial government body in Hope, British Columbia, seeks a Client Service Worker to provide support in income and disability services, both in person and virtually. Ideal candidates should have a secondary school diploma and experience in high volume client service. Skills in MS Office applications are essential. This full-time position requires resilience and empathy while interacting with clients, offering a dynamic work environment with full onsite requirements.

Benefits

Health benefits

Pension plan

Career development opportunities

Work-life balance

Qualifications

• Experience working in a high volume client service environment.
• Experience providing services to clients with poverty or mental health issues.
• Must display resilience and empathy.

Responsibilities

• Respond to public inquiries about income and disability services.
• Provide administrative support to the work unit.
• Deliver in-person and virtual services to clients.

Skills

Client service in high volume

Use of MS Word

Use of Outlook

Use of Excel

Education

Secondary school graduation or equivalent

Job description

A provincial government body in Hope, British Columbia, seeks a Client Service Worker to provide support in income and disability services, both in person and virtually. Ideal candidates should have a secondary school diploma and experience in high volume client service. Skills in MS Office applications are essential. This full-time position requires resilience and empathy while interacting with clients, offering a dynamic work environment with full onsite requirements.