Public Service Client Support Specialist

Government of British Columbia; Chilliwack; On-site; CAD 60,000 - 80,000; Full time

Job summary

A provincial government agency seeks a Client Service Worker in Chilliwack, British Columbia. This full-time role involves responding to inquiries about income and disability services, providing vital administrative support, and delivering services in diverse client situations. Qualified candidates will have completed secondary education and possess experience in client service. The position offers a supportive work environment and opportunities for career development.

Benefits

Healthy work/life balance

Excellent benefits including pension plan

Career development opportunities

Qualifications

• Experience delivering a high standard of client service in a high volume environment.
• Experience working with various computer applications.
• Experience providing services to clients in challenging situations.

Responsibilities

• Respond to public inquiries related to income and disability services.
• Provide administrative support to work units.
• Deliver services in person and virtually.

Skills

Client service delivery

Empathy

Use of de-escalation techniques

Education

Secondary school graduation or equivalent

Tools

MS Word

MS Outlook

MS Excel

Job description

A provincial government agency seeks a Client Service Worker in Chilliwack, British Columbia. This full-time role involves responding to inquiries about income and disability services, providing vital administrative support, and delivering services in diverse client situations. Qualified candidates will have completed secondary education and possess experience in client service. The position offers a supportive work environment and opportunities for career development.