Public Service Client Support Specialist

Government of British Columbia; Abbotsford; On-site; CAD 45,000 - 55,000; Full time

Job summary

A government entity in British Columbia seeks a Client Service Worker to respond to public inquiries about income and disability services. You will provide administrative support and work closely with clients in both in-person and virtual settings. Candidates should have secondary school graduation, experience in high-volume client service, and familiarity with various computer applications. This full-time role requires on-site presence in Fraser Valley Regional District.

Benefits

Competitive benefits

Career learning and development opportunities

Healthy work/life balance

Qualifications

• Must have experience in a high volume environment.
• Preference for experience in social services work.
• Experience in conflict management is a plus.

Responsibilities

• Respond to public inquiries relating to income and disability services.
• Provide administrative support to work unit.
• Deliver in-person and virtual services.

Skills

High standard of client service

Experience with computer applications

De-escalation techniques

Education

Secondary school graduation or equivalent

Tools

MS Word

Outlook

Excel

Job description

A government entity in British Columbia seeks a Client Service Worker to respond to public inquiries about income and disability services. You will provide administrative support and work closely with clients in both in-person and virtual settings. Candidates should have secondary school graduation, experience in high-volume client service, and familiarity with various computer applications. This full-time role requires on-site presence in Fraser Valley Regional District.