PT Support Associate

Tory Burch; Richmond; Presencial; CAD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Volunteer days

Wellbeing benefits

Descripción de la vacante

Tory Burch in Canada is seeking a dynamic retail associate to join our Richmond team. You will greet customers, assist with product selection, and help maintain a seamless store experience across busy shifts.

The role requires 1-2 years in high-volume retail, open availability including overnights, and the ability to lift up to 40 lbs. Occasional travel may apply, and you’ll contribute to stock and operations.

Formación

• 1–2 years of experience in a high-volume, customer-driven retail environment.
• Open availability for a flexible schedule including overnights, evenings, holidays and weekends.
• Occasional overnight travel may be required.
• Ability to lift at least 40 lbs.

Responsabilidades

• Greet customers and assist with product selection and checkout.
• Support stock and merchandise flow to maintain a seamless store experience.
• Assist with shipments and store operations as needed.

Conocimientos

Customer service

Retail experience

Descripción del empleo

About Tory Burch

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.

Life @ToryBurch is Special Because

When you join us, you’re joining a purpose‑led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive – everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. We love seeing our employees wear our beautiful collections. We will help you become great at what you love – Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way. We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

• Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• You’ll receive a generous employee discount and access to exclusive special offers.
• Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way.
• We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

Why You’ll Want to Join Our Team

Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence.

This Role is Tailor‑Made for You Because

You are a flexible individual who is comfortable multi‑tasking in a fast‑paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You’re also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!

A Day in the Life

The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence.

To Land This Role

• One‑to‑two years of experience in a high volume, customer‑drive retail environment, stock‑related experience a plus
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
• Occasional overnight travel may be required
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing
• #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation

Compensation Range The compensation range for this position is 17.00 CAD - 19.00 CAD. Our offer will be based on your relevant experience and work location.

Company Background

Founded in 2004 in New York City, Tory Burch is an American luxury brand known for beautiful, timeless pieces and rich storytelling that evokes optimism and joy. Tory is a fashion designer who draws inspiration from her parents’ effortless style, the worlds of travel, art and interiors, and women globally. The collections span ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, underpinning the design philosophy and company culture, and driving the work of the Tory Burch Foundation. Every team member is integral to the company’s unique culture and continuing evolution.