PT Stock Associate

Jimmy Choo; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A luxury retail company located in Toronto, Ontario is seeking a dedicated operations support role. This position involves assisting with inventory management, training teams, and supporting store openings and closures. Candidates should possess strong organizational and customer service skills to enhance the shopping experience. This is a fantastic opportunity within a prestigious brand to develop operations capabilities and contribute to a dynamic team environment.

Qualifications

• Experience in retail operations support or inventory management.
• Strong customer service skills and ability to assist clients effectively.
• Excellent communication skills for team collaboration.

Responsibilities

• Assist in training teams on various operational functions.
• Support store openings and manage offsite event logistics.
• Ensure adherence to shipment standards and operational direction.

Skills

Inventory Management

Customer Service

Communication Skills

Organization

Job description

• Training teams on all functions of operations(stock room organization, cycle counts, inventory prep, EPOS training, after sales, Back office, Fulfillment, supply ordering, ChooHQ functionality, offsite event logistics, etc)
• Assisting in store openings/closures – West Coast
• Offsite event logistics – West Coast
• Support the store teams in maximizing the shopping experience for all JC clients.
• Assist in processing all inventory movements.
• Responsible for effective implementation of all shipment standards and operational direction as it relates to product. Ensure that standards are being followed including floor sets, cleanliness, stock room organization, and sales promotion.
• Shoe back stock adjusted and re-organized on on-going basis.
• Ship customer goods, corporate documents or repairs in timely manner.
• Run Negative On Hand report and adjust accordingly and/or communicate any call outs to manager.
• Touch base with SM about incoming/outgoing shipments, supply orders, inventory needs.
• Notify management of any shipment discrepancies, missed markdowns, and missing tickets in back stock areas
• Complete damages as required; communicate plan to SM.
• Complete price changes, if required by corporate.
• Walk sales staff through stockroom and sales floor changes, if applicable.
• Prepares merchandise to go out onto the sales floor with labels, etc.
• Performs re-ticketing, re-pricing and markdowns as required.
• Performs stock checks and pulls for clients and the store team.
• Maintains appropriate stock levels and ensures that all styles are represented on sales floor. Maintains a clean, organized and efficient stockroom while adhering to company standards and safety requirements including bathrooms and associate break areas.
• Protects company assets by ensuring adherence to all Loss Prevention procedures.
• Restocking Cash Desk Supplies (register rolls, bags, ribbon, etc.)
• Accurately receive, unpack and prepare merchandise for the selling floor to maximize merchandise presentation and daily sales
• Respect and value opinions and recognize differences in team members to foster a positive work environment
• Assist sales staff in developing customer relationships that generate sales and repeat visits
• Be able to assist on the sales floor and fulfill Cashier duties as necessary
• Demonstrate superior customer service practices to maximize sales and prevent shrink
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales and profits
• Maximize / improve space utilization within the stock-room and ensure Back of House cleanliness and efficiency

—

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

—

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].