PT Shelter Shift Supervisor- West Ave- Retention Bonus

EmergencyMD; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community service provider in Hamilton, Ontario is seeking a dedicated professional to lead client service initiatives and support staff training. The ideal candidate will have a post-secondary diploma in social services, experience in residential settings, and a commitment to culturally safe service delivery. This role offers a chance to make a positive impact in the community and includes a retention bonus program.

Benefits

Retention bonus

Professional development support

Employee assistance program

Positive work atmosphere

Qualifications

• 2 years' work-related experience required.
• Residential/shelter experience required.
• Knowledge of needs of cis women and non-binary individuals.

Responsibilities

• Onboarding and training of new staff.
• Provide leadership and support to frontline staff.
• Maintain records of service statistics and client records.

Skills

Supervisory experience

Trauma-informed frameworks understanding

Culturally safe environment support skills

Computer literacy

Education

Post-secondary diploma in social services

Job description

Hours

Saturday and Sunday- Afternoons and Overnights

Retention Bonus

• $1,000 after three months of employment
• An additional $1,000 after nine months

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

Location

Good Shepherd - Women's Services, West Ave.

How You Will Make an Impact

• Onboarding, orientation and training of new staff
• Providing leadership and support to frontline staff, including debriefing, facilitation, conflict resolution and crisis intervention
• Provide ongoing mentorship and coordination to team members to support consistency and quality in all service provision.
• Provide insight and input, as required, to the performance evaluation process.
• Provide direct client service to program participants.
• Provide service in a dignified, culturally safe and respectful manner that reflects the charism of Good Shepherd, and which reflects an integrated anti-racism/anti-oppression, feminist framework.
• Participate in team meetings and team decision making.
• Maintain records of service statistics, client records and program records as directed.
• Identify trends, gaps and emerging issues relevant to the experiences of program participants.
• To maintain the confidentiality policy of Good Shepherd Centers at all times.
• Be knowledgeable of all individual care plans, including capacity and support needs.
• Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations

What You'll Bring to Our Team

• Completion of post-secondary diploma in social services or equivalent, plus 2 years' work-related experiences required.
• Residential/shelter experience required
• Understands and utilizes trauma-informed, feminist, client-directed, anti-oppression, anti-racism frameworks with a thorough understanding of a range of issues impacting cis women, transgender and non-binary people, including homelessness, gender-based violence, poverty, mental health and substance use.
• Demonstrated knowledge, skills and experience to support/enhance service/residential environment that is culturally safe.
• Demonstrated skills, experience and knowledge in the provisions of gender-inclusive services, particularly, in responding to the needs of Trans and non-binary individuals.
• Supervisory experience preferred
• Continuing education in management an asset.
• Organizational skills to provide client assessments, direct service, and documentation are required.
• Computer literacy is mandatory.
• Must be committed to principles of harm reduction.
• A driver license and ability to drive Good Shepherd vehicles is an asset

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.