PT - Keyholder

Pet Valu; Toronto; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Staff discounts

Retail training

Competitive wages

Flexible scheduling

Pet care knowledge

Job summary

A leading pet retail company located in Toronto is seeking a Keyholder. This role involves handling cashier duties and customer sales, managing stock, and ensuring store maintenance. The ideal candidate will have a minimum of 2 years' experience in retail or customer service and possess strong customer service skills. Flexibility in working hours including evenings and weekends is essential. Staff discounts and training will be provided.

Qualifications

• Minimum 2 years experience in retail or customer service.
• Outgoing and friendly personality with strong customer service skills.
• Flexible work schedule including evenings, weekends and holidays.
• Ability to lift up to 50 lbs.
• Flexible schedule including evenings, weekends, and holidays.
• Reliable transportation; valid driver’s license may be required.

Responsibilities

• Handle cashier and customer sales.
• Assist in unloading delivery vehicles and stocking items.
• Open and close the store following company procedures.
• Assign daily goals and tasks to staff in absence of managers.
• Assist with unloading deliveries and stocking items up to 50 lbs.
• Open and close the store following company procedures.
• Help set daily goals and tasks when management is absent.
• Perform other duties as required.

Skills

Customer service skills

POS system knowledge

Ability to lift 50 lbs

Friendly personality

Flexible schedule

Tools

POS system

Job description

Keyholder – Pet Valu (North York, Ontario)

At Pet Valu, we are one of the largest pet‑retail operations in North America, dedicated to providing families with food and supplies for a wide variety of pets. All of our stores are committed to supporting local shelters, rescues and charities through adoption events, in‑store adoption (select stores), pet‑food‑bank programs and national donation drives.

Keyholders are Pet Valu’s front‑line experts, ensuring consistently great execution, recommending the best products and services, and driving profit to fuel growth.

What You Get

• Staff discounts
• Retail training
• Competitive wages
• Pet care knowledge
• Flexible scheduling

What You Do

• Cashier and customer sales
• Prepare merchandise orders, banking and other paperwork
• Place small items (under 10 lbs) into stock in the sales area
• Perform general store maintenance (sweeping, dusting, etc.)
• Assist in unloading delivery vehicles and stocking items up to 50 lbs.
• Effectively open and close the store following company procedures
• Assign daily goals and tasks to ACEs when the Store Manager or Assistant Store Manager is absent
• Other duties and tasks as required

What You Bring

• At least 2 years of experience in retail or customer service
• Working knowledge of a POS system
• Outgoing and friendly personality with strong customer service skills
• Ability to lift 50 lbs. repeatedly
• Flexible work schedule, including evenings, weekends and holidays
• Reliable transportation to and from the store
• Valid driver’s license may be required