PT Brand Ambassador

Ralph Lauren; Cookstown; On-site; CAD 20,664 - 30,307; Part time

Job summary

Ralph Lauren Canada is seeking a Part-Time Brand Ambassador to deliver a personalized shopping experience and help meet daily sales goals. You will be a team player who communicates effectively with customers and colleagues, embodies the RL brand values, and supports initiatives while building a local client base.

This role offers an entry point to future leadership opportunities within the company and requires a flexible schedule including days, evenings, weekends and travel as needed.

Qualifications

• Retail or similar industry experience in a high-volume/ high-profile environment.
• Ability to communicate effectively with customers and store personnel.
• Ability to stand, walk, and lift up to 30 lbs.
• Flexible schedule including day, evenings, weekends, and possible travel.
• Ability to build and maintain positive relationships with customers and coworkers.

Responsibilities

• Drive daily, weekly, and monthly sales goals.
• Keep the customer at the core of decisions and deliver personalized service.
• Support company initiatives and participate in team training.
• Utilize More Ways to Shop to drive business results and adopt new tech.
• Represent the customer experience aligned with RL Brand and store vision.
• Champion RL core values and collaborate with teammates.
• Engage in networking to build a client base and feedback to Management.

Skills

Retail experience

Customer communication

Teamwork

Flexible schedule

Cash handling

Job description

Company Overview

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands.

Part‑Time Brand Ambassador

Part‑Time Brand Ambassadors have a customer‑first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer’s expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.

Brand Ambassadors are the entry point for future leadership roles within Ralph Lauren where you can begin to write your next great chapter.

Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions.
• Supports company initiatives.
• Participates in team training to execute business results.
• Utilizes “More Ways to Shop” to drive business results and supports use of new technology.
• Represents the customer experience expectations in store.
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision.
• Champion of RL core values.
• Supports a collaborative environment with the customer at its core.
• Engages in networking to start building a clientele.
• Provides ongoing feedback to Management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
• Broadens customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Qualifications

• Retail experience or similar industry experience in a complex, high‑volume or high‑profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; work around/to chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co‑workers.