PSW Coordinator - AgeCare Woodhaven

Bloom Limited Partnership; Markham; On-site; CAD 32,000 - 39,000; Full time

Job summary

AgeCare Woodhaven in Markham is seeking a PSW Coordinator to partner with the Director of Care to organize and oversee resident personal care services. The role ensures high-quality support across shifts and maintains care standards in accordance with AgeCare's mission.

You will mentor PSWs, participate in hiring and onboarding, and supervise audits of care practices, equipment, and hygiene. This temporary full-time position ends Feb 2027 with a competitive hourly rate.

Qualifications

• Graduate of Personal Support Worker (PSW) Certificate/Diploma Program.
• Must have worked as a PSW in Long Term Care.
• Knowledge of procedures and techniques for simple treatments and bedside care.

Responsibilities

• Collaborate with the Director of Care to plan and coordinate PSW services.
• Participate in hiring, onboarding, and mentoring of PSWs.
• Lead audits and supervision across shifts to ensure quality resident care.
• Monitor supplies, equipment, IPAC materials, and adherence to safety protocols.
• Support onboarding with documentation and care plan updates.

Skills

PSW experience

Leadership

Communication

Mentoring/Coaching

Computer literacy

Education

PSW Certificate/Diploma

Tools

Word

Excel

Workday

UKG

Outlook

PCC

PPOC

Job description

About Us:

At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.

The Opportunity:

The PSW Coordinator reporting to the Director of Care works collaboratively with the senior management team to plan, organize, direct and coordinate resident personal care services within approved policies and procedures; to promote and support PSWs to provide the best care possible in accordance with AgeCare's mission and values.

What Is In It For You:

Works collaboratively with the Director of Care to manage the general day to day operations of the Personal Support Workers (PSWs).

Participates in the hiring, orientation, evaluation, coaching and mentoring of PSWs.

Onboarding PSWs - POC documentation, care plan/kardex, shift report and arranging PSW partnership for onboarding orientation shifts etc.

Monitors the care and services provided to residents through direct supervision and formal and information audits, on all shifts by way of: Leadership rounds, care audits, equipment and sling audits, meal and snack audits, hand hygiene, PPE and IPAC skill audits per schedule, analyse results and report analysis at monthly quality meetings.

Monitor, audit and distribution of nursing supplies, continence products, IPAC and cytotoxic supplies as per daily/weekly/monthly schedule as directed by supervisor.

Promote improved practices through mentorship, coaching and education.

What You Will Need:

Graduate of Personal Support Worker (PSW) Certificate/Diploma Program that meets the standards outlined in the Fixing Long Term Care Homes Act.

Must have worked as a Personal Support Worker in Long Term Care.

Knowledge of procedures and techniques involved in administering simple treatments and related bedside care to residents.

Behavioural Support Ontario (BSO) certification and Imagine training is considered an asset.

Strong computer literacy and typing skills, familiarity with programs such as Word, Excel, PCC, PPOC, Workday, UKG, Outlook is an asset.

Must understand the basics of good sanitation and clean techniques, Knowledgeable with respect to the needs of geriatric residents.

Must be mature with effective communication (both written and verbal) and interpersonal skills.

Work Location:

AgeCare Woodhaven

Address: 380 Church Street, Markham ON L6B 1E1

FTE:

1.0

Employment Type:

Temporary Full Time

Expected End Date:

February 2027

Salary Range:

$23.08 - $28.21 per hour

Salary placement based on qualifications and experience.

This job posting is for an active, open position, and all applications are reviewed by our team without the use of artificial intelligence (AI). Canadian work experience is not required. If you are qualified and, where applicable, licensed or registered for the position, we welcome your application.