Protocol Review Specialist

Sun Coast Sciences; Quebec; Remote; CAD 60,000 - 80,000; Full time

Job summary

A wellness-focused company is seeking a Protocol Review Specialist to conduct remote appointments with customers, guiding them through health and wellness protocols. The ideal candidate is hard-working, has a passion for health, and excellent communication skills. Sales experience is a plus, but motivated individuals eager to learn are also welcome. Join a supportive team dedicated to reshaping health and wellness for customers.

Qualifications

• Motivated by growth opportunities and sales excellence.
• Required stable internet for video communication.
• Experience in sales is a plus.

Responsibilities

• Conduct Protocol Review Appointments with customers.
• Use permission-based selling to offer additional products.
• Help customers optimize their health and wellness.

Skills

Hard working and driven

Knowledge of health and wellness

Sales experience

Excellent communication skills

Job description

We create best-in class products – from anti-aging serums, to immune support formulas, to online courses. Our wellness formulas have been designed by one of America’s top anti-aging doctors, our products are fueling explosive growth.

From the start, we’ve operated as a fully remote team, united by a shared mission, clear values, and a dynamic, high-performance culture. We move fast, play to win, learn from mistakes, and celebrate victories—together. Many of our team members have been with us for over five years, consistently growing their skills, relationships, and impact along the way.

We offer the perfect blend of stability, flexibility, and opportunity to shape your success. If you’re ready to be part of a supportive, highly-motivated team that’s breaking records and redefining what’s possible—apply now.

Company Values :

We’re a remote-first company, with an incredible, supportive culture. If you’re selected to join, here’s what you’re signing up for :

• We’re Obsessed With What People Respond To
• We’re Scrappy
• We’re Kaizen
• We Follow Through
• We Give a Damn
• We Win and Help Win

What's a Protocol Review Specialist?

A Protocol Review Specialist is someone who attends a 20 minute Protocol Review Appointment with a customer that has purchased a new health and wellness product.

On the Protocol Review Appointment, we walk a customer step by step through a carefully crafted Health and Wellness Protocol designed to help them optimize their health with the product that they just purchased.

About half of the time these customers could benefit from additional health and wellness products like supplements, programs, coaching, or devices. So, using our well tested and carefully scripted process called permission based selling, we offer the customer additional products to support their goals.

This process generates a sale on 40%-50% of the appointments, with an average order value somewhere around 2X what the customer spent online. So reps can sell anywhere from $1,000 to $5,000 every day, depending on their skill level and commitment to excellence.

Our Protocol Review Specialists enjoy a calendar full of scheduled appointments, a beautifully designed and lightning fast CRM and Phone System, and the fulfilling work of helping people live their healthiest life.

If any or all of this resonates with you, and you want to join our rapidly growing and THRIVING team of Protocol Review Specialists , we want to meet you.

What We’re Looking For :

Hard working and highly driven individuals who embody Sun Coast Sciences' core values.

Knowledge, background or raw passion around health and wellness. This is a non-negotiable, you will literally be talking about health and wellness all day long.

Experience in sales is an advantage, but with our comprehensive tool kit, we welcome those hungry to learn and grow.

A self-starter, motivated by growth opportunities and the drive to excel in sales.

Excellent command of the English language, both verbal and written, with top-notch communication skills and a knack for building genuine connections.

We require a stable internet connection capable of supporting seamless voice and video communications, and data transfer, with an Octane Speed of 20,000 or greater, ( https : / / chromium.github.io / octane / ).

A backup system for power or internet outages.

A fast and reliable laptop or desktop computer, with working mic, camera, and a working headset. You will be on zoom with your team throughout the day.

The ability to work 40 hours per week (8 hours per day).

We Currently Offer 4 Schedule Variations to service our appointments, all listed as Central Standard Time :

Monday-Friday 9am-5pm CST

Monday-Friday 11am-7pm CST

Tuesday-Saturday 9am-5pm CST

Sunday-Thursday 11am-7pm CST

Join us if you’re ready to help customers reshape their health and wellness while personally thriving in a health and wellness sales environment.

If that sounds like you, welcome home!

Apply today and put your passion for health and wellness to work.