Protective Services Officer II

Alberta Health Services; Stony Plain; On-site; CAD 30,000 - 60,000; Full time

Job summary

A provincial healthcare provider in Stony Plain is seeking a Protective Services Officer II to ensure the safety and security of patients and staff. The successful candidate will manage critical events, enforce legislation, and foster positive public relations. Required qualifications include a High School diploma and a valid Community Peace Officer appointment. Preferred qualifications include two years of related work experience and certifications in crisis intervention.

Qualifications

• High School diploma or equivalent.
• Eligible for appointment as a Community Peace Officer.
• Valid Class 5 Driver's Licence required.

Responsibilities

• Provide security and protective services for patients and staff.
• Enforcement of applicable statutes.
• Risk assessment and hazard identification.

Skills

Strong interpersonal skills

Conflict resolution

Communication skills

Stress management

Education

High School diploma or equivalent

Active Community Peace Officer appointment

Tools

Driver's License

Job description

Your Opportunity

As a Protective Services Officer II (PSOII), you will ensure the safety and security of the Albertans we serve. Enjoy excellent benefits, career growth, while being part of a dedicated team. As a first responder, you will manage events efficiently, prioritize tasks, and prepare detailed reports on security and safety incidents. A thorough understanding of legislation, policy, and legal authorities is essential. Collaborating with the clinical care team, you will enhance client and family experiences while promoting a diverse and inclusive workplace. Strong interpersonal and communication skills are vital for fostering collaboration, managing high‑stress situations, and de‑escalating conflicts, creating a positive and welcoming environment for all. You will implement trauma‑informed practices, integrating trauma awareness at all levels of care. Resilience, stress management, and conflict‑resolution skills are essential. Fluency in multiple languages and public speaking experience are assets. Strong communication, relationship‑building, influence, conflict resolution, training in harms reduction and critical thinking are crucial. Experience working with individuals suffering from addictions, mental health disorders, or the unhoused is highly valued. You must maintain mental concentration and quickly adapt strategies in emergencies. Training in law enforcement, security, or criminal justice is required, preferably with experience or knowledge of working with Indigenous people and diverse backgrounds. Protective Services aims to build a workforce that reflects the clients we serve. We are committed to fostering a work environment that is both physically and psychologically safe. We are dedicated to fostering strong relationships with Indigenous peoples and deeply respect your knowledge and contributions.

Description

As a Protective Services Officer II, you will provide security and protective services for all patients, visitors, staff and AHS property including: violence monitoring, prevention and intervention; enforcement of applicable federal, provincial and municipal statutes; asset loss prevention and internal investigations; preparation of court documents and securing evidence; risk assessment and hazard identification; arrests, apprehensions and detentions of persons and first responder to critical events. You will provide support for facility departments on matters of security and safety practices, participate in reviewing and recommending policy, and foster and maintain positive public relations through relationships with internal and external contacts.

Job Details

• Classification: Protective Services Officer II
• Union: AUPE GSS
• Unit and Program: Protective Services
• Primary Location: Westview Health Centre
• Location Details: As Per Location
• Multi‑Site: Multisite
• FTE: 1.00
• Posting End Date: 25‑NOV‑2025
• Employee Class: Regular Full Time
• Date Available: 05‑DEC‑2025
• Hours per Shift: 12
• Length of Shift in weeks: 8
• Shifts per cycle: 26
• Shift Pattern: Days, Evenings, Nights, Weekends, On Call
• Days Off: As Per Rotation
• Minimum Salary: $33.42
• Maximum Salary: $38.27
• Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications

High School diploma or equivalent. Active (or eligible) for appointment as a Community Peace Officer with enforcement duties involving the public, as identified by the Province of Alberta/Solicitor General. Successful completion of Alberta Health Services or Alberta Justice and Solicitor General Community Peace Officer Induction Training Program (6‑week program). Valid Class 5 (non‑GDL) Driver's Licence. Valid Physical Abilities Requirement Evaluation (P.A.R.E.) completed under 4:45 minute, within 6 months prior to commencing employment.

Additional Required Qualifications

Alberta Class 5 operator’s license, or a provincial equivalent, with no more than four demerits and no charges or pending suspensions.

Preferred Qualifications

A minimum two years of related work experience OR a related degree or diploma. Experience in uniformed public servant roles or emergency services (military, forestry, park ranger, corrections, peace officer). CPI Non‑violent Crisis Intervention training and Pressure Point Control Tactic Certificates are also assets. Experience within a healthcare setting. Current First Aid and CPR Level C – AED certification.