Property Manager

Ottawa Community Housing; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A community-focused organization in Ottawa is seeking a Property Manager to oversee maintenance services and engage with tenants. The ideal candidate will have at least 5 years of management experience, a background in property management, and exceptional interpersonal skills. This full-time position involves conducting inspections, managing contractors, and ensuring high standards of customer service in a supportive, team-oriented environment.

Benefits

Flexible work options

Professional development opportunities

Health and wellness programs

Qualifications

• Minimum 5 years of related experience managing staff.
• Experience in a unionized environment is an asset.
• Knowledge of building systems and maintenance practices.

Responsibilities

• Manage maintenance services for buildings and communities.
• Ensure maintenance of building fire life safety systems.
• Evaluate and manage performance of contractors.

Skills

Contractor management

Compassionate communication

Process improvement

Fluency in English

Ability to speak additional languages

Education

Post-secondary education in related field

Property Management designation

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

What we offer

Joining OCH means making a meaningful difference every day. We provide opportunities to positively impact your community in multiple ways. Recognizing that our employees are the cornerstone of our organization, we offer a comprehensive and competitive compensation and benefits , flexible work options, professional development opportunities, health and wellness programs, and more.

What we seek:

OCH is currently seeking a Property Manager to help with identifying maintenance requirements and managing related plans, programs, activities, and contractors of the assigned communities. Under the guidance of the Senior Manager, Property Management, the Property Manager will act as a liaison and engages with tenants to deliver a high standard of customer service. Additionally, the Property Manager will evaluate and manage team members, financial resources, and provide direction to the staff to provide improvements.

Property Manager with OCH:

Understanding, resolving, and taking care of our tenants and communities are a main objective for our organization. As a Property Manager, you will be the leader that will bring our objective to reality. With your compassion, problem solving abilities, and leadership skills you will shape our communities and bring positive change to the lives of our tenants.

As a Property Manager, some of the things you do will include:

• Manage the delivery of various maintenance services for buildings and communities

• Work with stakeholders to ensure the maintenance of building fire life safety systems

• Manage contracted services, including procurement and evaluation of contractors

• Provide information, education, and support to tenants on a range of community and corporate concerns

• Deliver high standards of customer service

• Receive, investigate, and respond to tenant inquiries and concerns

• Identify and ensure the completion of all required checks, inspections, drills, and tests

• Provide leadership and management to staff within areas of responsibility, including evaluating work, setting work plans, and coaching

• Plan and manage human resources needs for assigned areas of responsibility, including hiring, termination, discipline, investigations and grievances

• Support the implementation of related projects and plans

• Manage the effective and efficient operation of areas of responsibility

• Participate in Landlord and Tenant Board proceedings and facilitate evictions when necessary

• Ensure appropriate inventory, cleanliness, and safety

• Monitor expenditures and manage budgets

As a Property Manager, you can look forward to:

• Unique and ever-changing work tasks every new day

• Positive and rewarding interactions with both tenants and staff

• Using your knowledge and skills to create a better world for our tenants

What you bring:

A typical candidate will have the following qualifications and experience. Exceptional candidates with different qualifications will be considered at the discretion of the employer if demonstrated experience, knowledge, and ability warrant.

• Completion of a post-secondary education in a related field

• A minimum of (5) years of related experience, including experience managing staff

• Experience managing staff in a unionized environment is an asset

• A Property Management designation, or an ability to work towards one is required (e.g., BOMI, RPA, FMA, CPM)

• Knowledge of best practices for maintaining building systems and maintenance

• knowledge of cleaning services, pest management, snow removal, landscaping, and waste management

• understanding of the diverse needs, abilities and social, economic, cultural and other factors present in OCHC tenant communities

• knowledge of energy conservation measures and strategies

• knowledge of property risk management and emergency preparedness

• knowledge of Ontario Fire Code

• Knowledge of project and time management practices

• Knowledge of Word, Excel, PowerPoint, Outlook, and other standard corporate software

• Fluency in English is required

• Oral fluency and reading and writing abilities in French is preferred, but may be required to meet operational requirements

Skills and abilities:

• Ability to manage contractors, including the ability to evaluate and manage performance

• Ability to influence and convey key messages in an effective and compassionate manner

• Understanding of related contractual and legal documents

• Ability to identify and implement ongoing business process improvement

• Proficient in the use of information technology such as mobile devices and computer systems in the performance of work

• Ability to speak additional languages commonly used by OCH tenants is an asset

Other requirements:

• Satisfactory Criminal Records Check

• Valid “G” driver’s license and use of a personal vehicle for business purposes

• Ability to work outside of regular business hours, including participating in an on‑call rotation

Work conditions:

This is a full time, on site position.

OCH is committed to providing accommodations for people with disabilities. If you require an accommodation, please notify Human Resources and we will work with you to jointly address your needs.

Apply now!