Project Manager - Salesforce

fusionSpan; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A dynamic technology organization in Toronto is seeking an experienced project manager to lead IT projects utilizing the Salesforce platform. Candidates should have a strong technical background, minimum 2 years of project management experience, and excellent leadership and communication skills. The role emphasizes collaboration with cross-functional teams, ensuring project delivery aligns with client needs and high standards of quality. This position offers a hybrid work environment and comprehensive benefits including health insurance and paid vacation.

Benefits

Comprehensive Health insurance

15 days of paid vacation

Retirement savings match

Life Insurance

Qualifications

• Minimum 2 years of project management experience with a proven track record.
• Strong technical background in agile methodologies and software development.
• Experience managing project risks and controlling scope, budget, and schedule.

Responsibilities

• Lead medium and large-scale IT projects using the Salesforce platform.
• Collaborate with teams to define project scope and budget.
• Plan projects using agile methods and lead scrum rituals.

Skills

Project management

Agile methodologies

Communication skills

Leadership

Problem-solving

Detail-oriented

Tools

Salesforce

Jira

Confluence

Asana

Job description

Overview

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.

Responsibilities

• Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients.
• Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
• Plan complex projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
• Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
• Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
• Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
• Take full ownership of project decisions, ensuring alignment with client goals and fusionSpan's standards of excellence.
• Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
• Maintain high levels of client satisfaction by delivering seamless project experiences.
• Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
• Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.

Required Qualifications

• Strong technical background and understanding of agile methodologies, scrum, waterfall, and software development processes.
• Minimum 2 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment.
• Experience managing project risks and controlling scope, budget, and schedule.
• Strong leadership, negotiation, communication (written, verbal, presentation), interpersonal, and creative problem-solving skills.
• Detail-oriented and highly organized.

Preferred Qualifications

• Salesforce or any enterprise CRM knowledge
• Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations.

What We Offer

• Comprehensive Health insurance
  • Supplementary Health
  • Drug Coverage
  • Paramedical Coverage
  • Expanded Dental & Vision
• Life Insurance
• Long Term Disability
• Accidental Death & Dismemberment insurance
• Retirement savings match
• 15 days of paid vacation – increases with tenure
• 10 paid federal holidays

About fusionSpan

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Check out our Great Place to Work Certified Badge here.

Our Company Values

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
• Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
• Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.