Project Manager (Operations)

Releady; Toronto; On-site; CAD 100,000 - 125,000; Part time

Job summary

A leading consultancy firm in Toronto is seeking a PMO Operations Manager to oversee daily operations within the Project Management Office. The ideal candidate will have over 10 years of project management experience, focusing on governance, compliance, and data accuracy. This contract role offers a competitive hourly rate of up to $85/hour with hybrid work expectations.

Qualifications

• Minimum 10 years of project management experience, ideally within PMO or enterprise delivery functions.
• Expertise in control testing, compliance tracking, and risk management processes.
• Strong working knowledge of Clarity PPM or similar project portfolio management systems.
• Proficiency with Power BI, Selenium, or equivalent automation/reporting tools.
• Demonstrated ability to monitor metrics, track KRIs, and ensure timely remediation.
• Experience maintaining governance frameworks and ensuring data accuracy across multiple projects.

Responsibilities

• Oversee and execute quarterly control testing, documenting results and remediation plans.
• Manage PMRO attestation packages, ensuring timely submission and compliance.
• Monitor and resolve KRI breaches, tracking remediation through plans.
• Support risk and compliance governance education for project managers.
• Maintain accurate PMO operating data within Clarity and reporting tools.
• Track operational metrics, compliance performance, and efficiency KPIs.
• Implement and enhance automation tools to improve control testing efficiency.
• Develop performance reports for PMO governance and risk management.

Skills

Detail-Oriented

Accountable

Clear Communicator

Problem Solver

Collaborative

Adaptable

Education

Post-secondary degree in Business, Project Management, or related field

Tools

Clarity PPM

Power BI

Selenium

Job description

OVERVIEW

Title: PMO Operations Manager

Type: Contract (6 months, with potential for extension or full-time conversion)

Schedule: Full-time, 9 AM–5 PM EST, hybrid (expected 2–3 days per week in office)

Overtime: None required

Dress Code: Business casual / standard corporate environment

Hourly Rate: up to $85/hour

This role manages daily operations and governance processes within the Project Management Office (PMO). The PMO Operations Manager ensures control testing, compliance, and risk management activities are executed accurately, while maintaining data integrity and operational consistency. The position is ideal for a senior project management professional with a strong background in governance, compliance, data accuracy, and process automation.

RESPONSIBILITIES

Governance & Compliance Management

• Oversee and execute quarterly control testing, documenting results, ratings, and remediation plans.
• Manage PMRO attestation packages, ensuring timely submission and full compliance with enterprise requirements.
• Monitor and resolve Key Risk Indicator (KRI) breaches within defined SLAs, tracking remediation through “Return to Green” plans.
• Support risk and compliance governance education for new and existing project managers.

Operational Oversight & Data Management

• Maintain accurate and compliant PMO operating data within Clarity and other reporting tools.
• Track and report on operational metrics, compliance performance, and efficiency KPIs.
• Ensure consistent and accurate governance documentation across PMO functions.

Automation & Reporting

• Implement and enhance automation tools (e.g., Power BI, Selenium) to improve control testing efficiency and reduce manual work.
• Develop and maintain dashboards and performance reports for PMO governance, control testing, and risk management.
• Drive continuous improvement in PMO reporting accuracy and timeliness.

Team Support & Enablement

• Support onboarding and training of Project Managers (PMs) and Scrum Masters (SMs) on governance and compliance processes.
• Foster collaboration across teams to improve adherence to enterprise project standards.
• Provide ongoing operational and governance support to PMO leadership.

Key Deliverables

• Control testing and compliance reports
• KRI breach logs and resolution plans
• PMRO attestation and GRCE documentation packages
• Clarity governance data audits
• Automation efficiency metrics and performance dashboards

QUALIFICATIONS

Required

• Minimum 10 years of project management experience, ideally within PMO or enterprise delivery functions.
• Expertise in control testing, compliance tracking, and risk management processes.
• Strong working knowledge of Clarity PPM or similar project portfolio management systems.
• Proficiency with Power BI, Selenium, or equivalent automation/reporting tools.
• Demonstrated ability to monitor metrics, track KRIs, and ensure timely remediation.
• Experience maintaining governance frameworks and ensuring data accuracy across multiple projects.

Soft Skills

• Detail-Oriented: Identifies and resolves data or process gaps quickly.
• Accountable: Takes ownership of deliverables and meets deadlines consistently.
• Clear Communicator: Articulates governance requirements effectively to PMs and stakeholders.
• Problem Solver: Addresses operational challenges with practical, process-based solutions.
• Collaborative: Works well with PMs, Scrum Masters, and cross-functional teams.
• Adaptable: Embraces change and drives continuous improvement.

Education

• Post‑secondary degree in Business, Project Management, or a related field.

Preferred

• PMP certification or equivalent professional designation.
• Previous banking or financial services experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non‑merit factor. We are committed to creating a diverse and inclusive environment for all employees.