Project Manager, Operations

CASA Mental Health; Edmonton; Hybrid; CAD 86,000 - 132,000; Full time

Job summary

A leading mental health services provider in Canada is seeking a Project Manager to oversee its Operational Expansion project. This role involves managing complex projects, ensuring timelines and deliverables are met, and facilitating cross-departmental collaboration. Candidates should have a relevant Bachelor’s degree and at least 8 years of experience in project management, preferably in health services. A hybrid work arrangement is available, and the closing date for applications is November 21, 2025.

Benefits

Competitive Benefits

Vacation: 20 days per year

Opportunity to empower individuals

Qualifications

• 8 years of experience managing complex projects in a service-based field.
• Experience in a mental health or health-related field is an asset.
• Project Management Professional Certification (PMP) is an asset.

Responsibilities

• Serve as project manager for CASA’s Operational Expansion project.
• Ensure project timelines and deliverables are met within budget.
• Report project outcomes and risks to project sponsors and senior leadership.

Skills

Project Management

Change Management

Stakeholder Communication

Risk Management

Education

Bachelor’s or master’s degree in a related field

Job description

Join CASA Mental Health to be part of an impactful team delivering culturally‑safe mental health services to children, youth, and families, bridging the missing middle with holistic care. Experience life‑work harmony, competitive benefits, and the fulfillment of making a difference in empowering individuals to thrive.

Job Details

Salary range: $86,815-131,281

Vacation: 20 days per year

Shift structure: Monday to Friday, 7.25 hours per day

Primary location: Edmonton, CASA Downtown

Secondary location: Calgary

Union: Exempt

FTE: 1.0

Status: Permanent

Hybrid/remote work arrangement

About the Role

The Project Manager, Operations, reports to the Manager, Program Management Office (PMO). They are responsible for project and change management activities, and will act as a strategic liaison for a cross‑functional expansion team as CASA Mental Health expands its services provincially, providing mental health services to more kids and families across Alberta.

In addition to project management, this role will support their fellow employees by conducting change management activities on some key, active projects that support CASA’s operations.

Responsibilities

• Serve as project manager for CASA’s Operational Expansion project, which includes the program integration of Adolescent Day Program and CASA House.
• Serve as project manager for other projects as needed, based on organizational requests. The team’s triage considers the entire team’s capacity when assigning these roles.
• Set up and attend recurring meetings with project sponsors to ensure space for continual communication and collaboration.
• Facilitate or co‑facilitate cross‑departmental coalition project meetings, consisting of subject matter experts and other CASA team members associated with assigned projects.
• Ensure project timelines and deliverables are met within budget.
• Identify internal and external resources required to complete projects.
• Create and maintain comprehensive project documents, including but not limited to charters, work plans, budgets, communication plans and reporting tools.
• Consult with CASA’s Organizational Change Management Lead regularly for recommendations on change management approach required for each unique project.
• Monitor project risks, and apply risk and change management principles to minimize potential effects to the project.
• Report project outcomes and risks to project sponsors, the PMO and senior leadership as required.
• Foster efficient and positive working relationships with all internal and external careholders by demonstrating CASA’s values in all interactions.
• Attend regular PMO meetings to align all project work and share knowledge.
• Complete PMO reporting for senior leadership, CASA’s Board of Directors and the Government of Alberta as requested.
• Act as the key contact for project careholders by building strong communication channels.
• Valid Class 5 driver’s licence and access to vehicle for travel between CASA sites as required.

Qualifications

• Bachelor’s or master’s degree in a related field (e.g., a health profession, business administration).
• Minimum eight years of experience managing complex projects in a service‑based field. Experience in a mental health or health‑related field is an asset.
• A combination of education and experience will be considered.
• Project Management Professional Certification (PMP) is an asset.
• Prosci Change Management certification is an asset.

Conditions of Employment

• A satisfactory Criminal Records Check. This would be the financial responsibility of the successful candidate.

Closing Date

November 21, 2025

Please quote the following competition number in your application materials 25-216