Project Manager, Leger Opinion

SmartRecruiters, Inc.; Canada; Remote; CAD 45,000 - 55,000; Full time

Job summary

SmartRecruiters, Inc. within the Leger Opinion team seeks a Project Manager to support the lifecycle of a Web mandate from initiation to delivery. You will coordinate across clients, teams and data partners to keep projects on track and aligned with scope and quality standards.

The role requires excellent interpersonal skills to build relationships, manage multiple stakeholders, and apply technical understanding of web projects and AI-enabled tools to deliver high-quality results.

Qualifications

• College degree in a related field.
• At least two (2) years of experience in the market research industry at the operational level.
• Problem-Solving Skills: Ability to identify potential challenges and develop effective solutions to address them
• Communications skills: Excellent written and verbal communication skills

Responsibilities

• Client Management: Build trust with clients by understanding their needs, providing proactive solutions, and delivering exceptional customer service.
• Project Execution: Manage sample only data collection projects from initiation to completion, ensuring timelines, budgets, and quality standards are met.
• Sampling and Coordination: Develop accurate sampling plans, coordinate fieldwork, and ensure sample representativeness.
• Quality Assurance: Test web questionnaires for functionality, logic, and ethical standards, while proactively identifying and solving issues.
• Administrative Oversight: Monitor project costs, validate budgetary parameters, and manage billing for completed mandates.
• Team Collaboration: Foster a dynamic work environment by promoting open communication, sharing knowledge, and maintaining strong team relationships.

Skills

Problem-Solving

Communication skills

Education

College degree in a related field

Job description

We are one of North America’s fastest-growing market research companies, known for our forward-thinking experts and innovative approaches powered by artificial intelligence (AI) technologies. We boast the most accurate panel (LEO) and insights. Stay connected to the evolving perspectives and trends shaping your industry.

Job Description

Working within the Leger Opinion team, a Project Manager is responsible for supporting the various parties involved in the life cycle of a Web mandate, from beginning to end.

This role requires the ability to manage projects from start to finish, ensuring everything runs smoothly while maintaining constant and effective communication with clients. It involves overseeing various sample-only projects simultaneously.

To be successful in this role, you should have excellent interpersonal skills to build and maintain client relationships, the ability to coordinate multiple stakeholders and project elements effectively, and a solid understanding of the technical aspects of web mandates and related projects.

Responsabilities

• Client Management: Build trust with clients by understanding their needs, providing proactive solutions, and delivering exceptional customer service.
• Project Execution: Manage sample only data collection projects from initiation to completion, ensuring timelines, budgets, and quality standards are met.
• Sampling and Coordination: Develop accurate sampling plans, coordinate fieldwork, and ensure sample representativeness.
• Quality Assurance: Test web questionnaires for functionality, logic, and ethical standards, while proactively identifying and solving issues.
• Administrative Oversight: Monitor project costs, validate budgetary parameters, and manage billing for completed mandates.
• Team Collaboration: Foster a dynamic work environment by promoting open communication, sharing knowledge, and maintaining strong team relationships.

Qualifications

• College degree in a related field
• At least two (2) years of experience in the market research industry at the operational level
• Problem-Solving Skills: Ability to identify potential challenges and develop effective solutions to address them
• Communications skills: Excellent written and verbal communication skills

Additional Information

• Quickly understand and respond to client needs, proactively proposing solutions.

Efficiently manage change requests and make decisions impacting service quality.

Establish and maintain strong, trust-based relationships with clients and teams.

Demonstrate excellent project management skills, including clear communication and multitasking across various projects.

Mobilize and engage teams, even without direct authority, to achieve project goals.

Command technical and internal IT tools relevant to project management and execution.

Demonstrates basic technical and automation skills; effectively uses digital and AI tools with strong critical thinking and problem solving, while showing change resilience, adaptability, curiosity, and continuous learning agility.

*The starting salary is $50,000 and may vary based on experience.