Project Manager, HR Operations

Extendicare; Markham; Hybrid; CAD 85,000 - 105,000; Full time

Job summary

A healthcare organization in Markham is seeking a Project Manager HR Operations to lead the delivery of HR improvement projects. The successful candidate will manage CBA implementations and engage with cross-functional teams in a hybrid work environment. The role requires a minimum of 5 years of project management experience and strong communication skills with technical teams. Extendicare offers comprehensive support and growth opportunities within the organization.

Benefits

Continuous mentorship support

Opportunities for advancement

Employee Family Assistance Program

Robust benefits package

Qualifications

• Minimum 5 years of relevant project management experience.
• Experience with HRIS components and systems migrations.
• Knowledge of unionized environments and CBA implementations.

Responsibilities

• Lead HR Operations projects managing timelines and deliverables.
• Manage end-to-end CBA implementation and stakeholder engagement.
• Provide status reporting dashboards and executive updates.

Skills

Project management

Critical thinking

Attention to detail

Communication with technical teams

Education

Post-secondary degree in a relevant field

Tools

Microsoft Office

MS Projects

Smartsheets

Job description

Job Description

Reporting to the Director Strategy Enablement the Project Manager HR Operations will be responsible for leading the end‑to‑end delivery of projects that drive improvements across HR Operations including Payroll and related systems. The role will begin with a primary focus on implementing negotiated Collective Bargaining Agreements (CBAs) ensuring all system process and communication updates are executed on time and with accuracy. Over time the role will evolve to support broader HR Operations initiatives including payroll annual cycles, cyclical HR programs and operations governance forums.

The successful candidate will bring strong project management critical thinking, attention to detail and a desire to dig in to learn the business while being mindful of the strong culture and commitment of the Company to provide care and services to our residents and support our team members across Canada as we help people live better.

This position will be based at our Head Office in Markham Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

• Lead multiple concurrent HR Operations projects managing timelines, scope and deliverables across diverse functional areas.
• Manage end‑to‑end CBA implementation from requirements intake through configuration, testing, validation, communication and pay execution.
• Track CBA and HRIS implementation deadlines, coordinate with Labour Relations (LR), technical and operational teams and address risks to keep all implementation activities on schedule.
• Lead stakeholder engagement and cross‑functional meetings (LR, HR, Payroll, Finance, Operations) building buy‑in and clear decision paths.
• Partner closely with LR, HR and HRIS teams to translate business needs into implementation requirements.
• Coordinate dependencies across integrations (time, payroll, finance/GL, identity/access), aligning environments, test data and release schedules.
• Identify and manage risks across internal and external teams using RAID logs; develop mitigation and contingency plans; escalate decisively with options.
• Provide clear status reporting dashboards and executive updates on milestones, timelines, decisions and impacts across site operations and senior leadership.
• Collaborate with HR Operations leadership to establish standardized governance practices, templates and project tracking tools.
• Perform other duties as assigned to support evolving HR Operations needs.

What we are looking for:

• Proven experience delivering projects with enterprise HRIS components and leading systems migrations with cross‑functional teams; able to effectively communicate with technical teams.
• Knowledge of unionized environments and collective bargaining agreement (CBA) implementations with the ability to align project plans to CBA‑driven timelines and operational constraints.
• Experience with M&A integration or separation including familiarity with system migration and data transition across HR, Payroll or IT is an asset but not required.
• Post‑secondary degree in a relevant field; preference for Business Administration or equivalent practical experience.
• Minimum 5 years of relevant project management experience.
• Proficiency with Microsoft Office and collaboration platforms (Word, Excel, PowerPoint, Teams/SharePoint); comfortable with project tracking/reporting tools (MS Projects, Smartsheets, etc.).
• Demonstrated ability to manage timelines and deliverables for system updates or integrations within HRIS or payroll platforms (such as Workday) including coordinating with technical teams and troubleshooting issues.

What Extendicare has to offer:

• Continuous mentorship support for life‑long learning and growth opportunities.
• Opportunities for advancement and career growth within the organization.
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package.

Time Type: Full time

When you choose to build your career with Extendicare you are joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring turn it into a rewarding career with Extendicare!

Extendicare and affiliated organizations, including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.