Project Manager, Event Services

Bizzabo; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading event technology company is hiring a Project Manager to manage onsite, virtual, and hybrid events. The role focuses on customer collaboration, project execution, and logistical success. Ideal candidates have 3 years of event experience and strong problem-solving skills. Bizzabo is recognized for its innovative platform and positive workplace culture. This position allows for remote work, ensuring flexibility and a collaborative environment.

Qualifications

• Minimum 3 years experience with in-person events, preferably from an agency or event production company.
• Minimum 2 years experience in service delivery project management.
• Strong attention to detail and excellent problem-solving skills.

Responsibilities

• Lead the project and collaborate with the customer and partners.
• Support and consult with customers on leveraging Bizzabo's solutions.
• Scope and quote services for events.
• Manage several concurrent projects remotely.

Skills

Event operational knowledge

Proactive problem-solving

Relationship building

Detail-oriented

Multitasking

Collaboration

Strong communication skills

Tools

Salesforce

Google Workspace

Job description

Bizzabo is hiring a Project Manager for our Event Services team! You'll be the key liaison for clients, ensuring seamless execution of onsite, virtual, and hybrid events using the Bizzabo platform. Leveraging your event expertise and organizational prowess, you'll remotely manage projects, collaborate with partners, coordinate the logistical side of things and drive customer success. The Event Manager is fully part of Bizzabo's success and helps reach our quarterly targets. If you're passionate about planning and thrive in a collaborative environment, apply now!

Bizzabo’s Event Experience Operating System is a modern, intuitive platform used by the world’s leading organizations to deliver immersive experiences and events at scale. Named a Leader in the Gartner® Magic Quadrant™ and Forrester Wave™ for event technology, enterprises rely on Bizzabo to manage their entire event portfolio, regardless of format or size. Bizzabo is recognized by Newsweek as a 2024 Global Most Loved Workplace and as a 2024 Top Most Loved Workplaces® for LGBTQ+ employees. Bizzabo was founded in 2011 by Boaz Katz, Alon Alroy, and Eran Ben‑Shushan and is headquartered in New York and Tel Aviv.

Requirements

What You’ll be Doing

• Lead the project collaborating with the customer, partners, and internal resources to ensure the success of the event
• Directly support and consult with customers on how to best leverage Bizzabo’s Onsite, Hybrid, and Virtual Solutions
• Scope and quote services
• Collaborate with partners to ensure successful delivery of hardware and supplies onsite
• Communicate and adhere to project milestones
• Strategize, provide recommendations, and suggest efficiencies to event leaders as the subject matter expert in regard to services
• Participate in departmental initiatives
• Troubleshoot potential issues to ensure the customer’s success at their event
• Train and assist to configure event‑specific technology prior to and onsite at an event
• Remotely manage several concurrent projects

Who you are

• A minimum of 3 years of experience with in‑person events, preferably from an agency or event production company: you know the operational challenges of events and have a clear understanding on what it takes to execute flawless onsite operations.
• You have a minimum of 2 years of experience in service delivery project management
• You display initiative and take a proactive approach at finding ways to remove barriers to move a project forward
• You build strong relationships with business teams and customers
• Ability to multitask and manage multiple projects
• Have a passion for collaborating with your team, colleagues and customers
• You have a strong attention to detail and excellent problem‑solving skills
• You thrive in a fast‑paced (sometimes stressful) real‑time environment
• You possess strong English written and verbal communication skills

WHAT WOULD BE A BONUS

• Experience with Salesforce & Google Workspace
• Affinity for technology