Project Manager - Business process lead

Bombardier Transportation GmbH; Saint-Laurent-de-l'Île-d'Orléans; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading aerospace company in Quebec is seeking a Business Process Lead to manage and optimize business processes. This role involves leading improvement projects, collaborating across departments, and developing KPIs. The ideal candidate will have 10 years of relevant experience, a bachelor's degree, and be bilingual in French and English. Competitive benefits package included.

Benefits

Insurance plans (Dental, medical, life insurance, disability)

Retirement savings plan

Employee Assistance Program

Qualifications

• 10 years of experience in project management and system integration.
• Good knowledge of PLM, ERP, MES functionalities.
• Ability to convey complex technical concepts to non-technical audiences.

Responsibilities

• Manage and optimize business processes for efficiency.
• Lead process improvement projects and ensure alignment with goals.
• Develop and track KPIs to measure effectiveness of changes.

Skills

Project management

Stakeholder management

Communication

Collaboration

Leadership

Bilingual (French and English)

Education

Bachelor’s degree in business administration, IT, Engineering or related field

Tools

PLM software

ERP systems

MES

Job description

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Retirement savings plan
• Employee Assistance Program

As the Business Process Lead, you will report directly to the Director of Manufacturing. Your key responsibilities will include managing and optimizing business processes, spearheading improvement projects, collaborating with various departments, developing and tracking key performance indicators (KPIs), overseeing transitions, and ensuring stakeholder buy-in for successful implementation.

• Manage and optimize business processes to ensure efficiency, effectiveness, and alignment with organizational goals.
• Lead process improvement projects, ensuring timely completion and alignment with organizational goals. Collaborate with various departments to ensure that processes are streamlined and aligned with business objectives.
• Develop and track key performance indicators (KPIs) to measure the effectiveness of process changes. Manage the transition of process changes, addressing any resistance. Ensure buy-in from all stakeholders for successful implementation.

How to thrive in this role? Skills, knowledge & experience:

• Bachelor’s degree in business administration, Information Technology, Engineering, or a related field.
• Proven experience (10 years) in project management and system integration initiatives within complex organizations.
• Good knowledge of PLM, ERP, and MES, functionality, and integration capabilities.
• Excellent communication, collaboration, and stakeholder management skills, with the ability to effectively convey complex technical concepts to non-technical audiences and gain buy-in for integration initiatives.
• Demonstrated leadership abilities, including the ability to inspire and motivate teams, drive change, and foster a culture of continuous improvement and innovation.
• Proven ability to develop and capitalize on new business opportunities, set business goals and deliver on plans.
• Bilingual (French and English).

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.