Project Manager & Branch Operations

Medline Sinclair; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading dental supply company in Ottawa is seeking a Branch Operations & Project Manager to oversee non-sales operations and manage equipment installation projects. This role requires 5+ years of project management experience and strong leadership skills. The ideal candidate will coordinate cross-functional teams and ensure operational efficiency, contributing to healthcare delivery across Canada. Competitive compensation and a supportive team environment await the successful candidate.

Benefits

Competitive compensation

Growth opportunities

Collaborative team environment

Qualifications

• 5+ years of project management, operations, or facility management experience.
• 2+ years in a supervisory role.
• Experience coordinating cross-functional teams and managing budgets.

Responsibilities

• Oversee all non-sales operations within branch.
• Manage project lifecycle for dental equipment installations.
• Coordinate cross-functional teams for seamless project delivery.

Skills

Project management

Operations management

Facility management

Leadership

Problem-solving

Budget management

Education

Degree in Business, Operations, or related field

MBA

Tools

Microsoft Office

Operational systems

CRM systems

Job description

Branch Operations & Project Manager

Medline Sinclair is a proud leader in the dental supply industry, distributing over 20,000 unique dental products to clinics across Canada. We are part of Medline Canada, and we are growing. Our success is rooted in our entrepreneurial spirit and unwavering commitment to customer excellence. Join our team of over 600 employees across the country.

Opportunity Knocks

As a Branch Operations & Project Manager, you will oversee all non-sales operations within our large branch environment, including facilities, administration, and inventory, as well as equipment projects and installation teams. You will be the key link between branch operations, service, sales, and head office, ensuring smooth daily operations and the successful execution of equipment installations for dental clients.

Your Impact

• Own the full project lifecycle for dental equipment installations — from site assessments and planning through scheduling, execution, risk management, and post-installation follow-ups
• Develop and manage detailed project plans, timelines, budgets, and resource allocations to ensure projects are delivered on time and within scope
• Serve as the primary project liaison, coordinating cross-functional teams and stakeholders to drive alignment, resolve issues, and ensure seamless project delivery
• Lead branch operations staff and oversee daily administrative, logistics, and facility functions
• Plan and manage dental equipment projects from site visits through post-installation follow-ups
• Support, mentor, and schedule installation technicians to ensure quality and timely execution
• Manage local inventory control, equipment receiving and returns, and vendor relationships
• Drive operational efficiency, reporting, and budget alignment while ensuring compliance with company standards

Your Story

To succeed in this role, you will bring:

• 5+ years of project management, operations, or facility management experience, including 2+ in a supervisory role
• Strong leadership, organizational, and problem-solving skills
• Experience coordinating cross-functional teams and managing budgets
• Proficiency with Microsoft Office and operational or CRM systems
• A degree in Business, Operations, or related field (MBA an asset)

What’s In It for You

When you join Medline Sinclair, you’re partnering with a successful, fast-growing company in a stable and essential industry. Here’s what you can expect:

• Competitive compensation and growth opportunities
• A collaborative and supportive team environment
• The chance to play a key role in improving healthcare delivery across Canada

Successful candidates will be required to complete a criminal and credit background check.