Project Manager Assistant

BELFOR Property Restoration Canada; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Job summary

BELFOR Property Restoration Canada is seeking a Project Manager Assistant to support the Project Manager by coordinating project activities across multiple projects in a fast-paced environment. You will ensure continuity and clear communication with owners, managers, tenants, subcontractors and insurers, and help manage documentation and schedules.

The ideal candidate is highly organized, able to multi-task, and comfortable handling changes and deadlines while maintaining client-focused

Qualifications

• Post-secondary administration courses /certification.
• 1+ year prior restoration experience, insurance and/orconstruction coordination.
• Knowledge of Xactimate and/or XactAnalysis,preferred.
• Managing sensitive information with confidentiality.
• Strong ability to meet deadlines and work under pressure.

Responsibilities

• Effectively communicate with property owners/managers/tenants, subcontractors and insurance adjusters.
• Assist Project Manager with full cycle of projects from initiation to completion.
• Ensure project documentation is accurate and uploaded into systems.
• Assist project with customer communication and interactions.
• Coordinate work orders, purchase orders, and invoicing.
• Track project changes and update schedules.
• Prepare scopes of work, estimates, budgets and emails.
• File all project documents and submit required information to clients.
• Provide excellent customer service and support project needs.
• Work under time constraints to meet timelines and safeguard property information.

Skills

Strong communication skills

Highly organized

Deadline oriented

Education

Post-secondary administration courses / certification

Tools

Xactimate

XactAnalysis

Job description

Position Overview

The Project Manager Assistant provides support to the Project Manager by coordinating project activities related to any and all projects. The position’s main duties are to ensure the continuity and efficiency of each project from start to finish through clear communication to all parties involved. The Project Manager Assistant handles multiple projects within a fast-paced environment and is open to constant changes and challenges. The ideal candidate will be highly organized and able to manage multiple projects at once in the absence of day-to-day guidance.

Job Duties

• Effectively communicate with property owners/managers/tenants, subcontractors and insuranceadjusters
• Assists Project Manager with the successful full cycle of assigned projects; from initiation to completion, including receipt of payment ifnecessary
• Ensures all project documentation is accurate and uploaded into internal and external claimssystems
• Assists project with customer communication andinteractions
• Ensure work authorization, completion certificates and all other required documents are obtained fromclient
• Ensure work order tasks and purchase orders are completed and uploaded in a timely manner
• Invoicing is completed accurately in line with clientprotocols
• Support outstandingreceivables
• Act as a liaison between the customer and Project Manager to ensure project success
• Address questions/concerns throughout theproject
• Perform tasks required by the Project Manager in support of project needs
• Be aware of all aspects of the scopes of work so proper assistance to the Project Manager can be provided
• Responsible to track project changes and produce updated schedules
• Review project information and compile schedules in a timely manner
• Tracks the progress of all new and ongoing projects and maintains up-to-date notes
• Coordinate mitigation/restoration work within-house staff and sub-trades
• Prepare and/or edit internal scopes of work, estimates, budgets, letters, faxes, memos and emails
• File all project documents appropriately (hard and soft copies)
• Organize, compile and submit support documentation on completion of project
• Submit any required information to the client as directed by the Project Manager
• Report to the Project Manager for all issues
• Be capable of short-term coverage for the project in the event of Project Manager vacations or absences
• Assist with reception relief as needed
• Provide excellent customer service
• Work under time constraints to meet specifictimelines
• Ensure attention to detail and keen sense of safeguarding other people’s property and information
• Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
• Comply with all BELFOR policies and procedures, as well as legislative requirements
• Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
• Attend all BELFOR sponsored training courses

Qualifications

• Post-secondary administration courses /certification
• 1+ year prior restoration experience, insurance and/orconstruction coordination
• Knowledge of Xactimate and/or XactAnalysis,preferred
• Manage sensitive information appropriately andmaintain confidentiality
• Strong aptitude to work withindeadlines
• Integrity,honestyandresponsibilitywithadesiretocontributetoateam
• Highly organized with attention todetails
• Comprehensive understanding of customer service, principlesand practices
• Eligibletooperateamotorvehicleper BELFOR’s vehiclepolicy
• Abilitytoworkwithinateamorindependentlyasneeded
• Strong written and verbal communicationskills
• Proven ability to multi-task in a fast pacedenvironment
• Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word
• and GoogleSuite
• Willingtoworkevenings,oncallandweekendswhenrequested
• Periodic travel may be required
• Criminal RecordCheck

Physical Demands

• Frequent lifting from 5-40 lbs, unassisted (from 35-65% of thetime)
• Occasional lifting from 41 lbs +, assisted(up to 50% of thetime)
• Access and mobility in tightspaces
• Sustained periods of standing, sitting, walking, bending,and kneeling

BELFOR (Canada) Inc. is an inclusive and equal opportunity employer. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.