Project Manager

WesTower Communications Ltd.; Surrey; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

WesTower Communications Ltd. in Surrey, BC, seeks a Project Manager to oversee project execution and client relations. Responsibilities include initiating client relationships, securing projects, preparing quotes, negotiating contracts, budgeting, scheduling, invoicing, and ensuring safety standards.

The role requires strong leadership, problem solving, and communication skills, with experience in telecom construction and a proactive approach to managing change and risks.

Qualifications

• High School Diploma or equivalent required.
• Technical diploma or degree preferred.
• Minimum 3 years in a leadership role; 5+ years in telecom construction.

Responsibilities

• Oversee project initiation, progress, and completion.
• Understand and implement contract requirements.
• Identify and pursue client projects and prepare quotes.
• Negotiate contracts with clients and sub-contractors.
• Develop and manage project budget, scheduling, cash flow, and site logistics.
• Oversee billing and invoicing processes and ensure timely submissions.
• Provide timely solutions to problems and communicate client needs to the team.
• Plan and conduct meetings with leadership, clients, and teams.
• Coach and mentor project teams through performance reviews and feedback.

Skills

Teamwork

Problem Solving

Time Management

Customer Service

Relationship Building

Adaptability / Flexibility

Leadership

Staff Management

Planning and Organizing

Attention to Detail

Proactive approach

Change Management

Education

High School Diploma, GED or equivalent

Technical Diploma or Degree (preferred)

Tools

Microsoft Office Suite

Job description

The Project Manager is required to perform a range of duties related to general oversight of project execution and customer relations. The Project Manager’s duties can include initiating and maintaining client relationships, securing projects, working with clients to identify and address needs, ensuring those needs are understood, and addressing them effectively. This position requires a full understanding of the organization's mission and active participation in fulfilling it. It is expected that the employee demonstrates behavior consistent with the core values and supports our strategic plan.

Core Competencies

• Wireless or Wireline Experience is an asset
• Teamwork
• Problem Solving
• Time Management
• Customer Service
• Relationship Building
• Adaptability / Flexibility
• Creative and Innovative Thinking
• Decision Support and Judgment
• Planning and Organizing
• Results Focus
• Accountability and Dependability
• Ethics and Integrity
• Attention to Detail
• Providing Consultation
• Leadership
• Staff Management
• Mathematical Reasoning
• Focus on Safety
• Proactive approach to work
• Change Management

Job Duties

• Oversee project initiation, progress, and completion.
• Understand and implement contract requirements.
• Identify and pursue new and existing clients’ projects.
• Prepare project quotes and estimates, utilizing high-level and generalized guidelines for project pricing.
• Negotiate contracts, quotes, etc. with clients and sub-contractors.
• Develop and manage project budget, scheduling, cash flow, site logistics, etc.
• Oversee billing and invoicing processes, ensuring timely submissions and turnaround.
• Provide timely and effective solutions to problems.
• Accurately communicate clients' needs to the project team.
• Proactively work with clients to prevent problems, answer questions, and develop relationships.
• Understand and implement WesTower’s Health and Safety guidelines, including running site orientations, participating in audits, developing crisis management plans, etc.
• Prepare technical documents, including risk registry, monthly reports, IPR, etc.
• Chair meetings and conduct presentations to leadership, clients, and teams.
• Plan and execute meetings between teams, clients, etc.
• Analyze existing procedures and identify improvements that will positively impact productivity, quality, and customer satisfaction.
• Coach and mentor project teams through the utilization of performance reviews, one-on-one meetings, and constructive feedback.

Requirements

• High School Diploma, G.E.D. or equivalent.
• Technical Diploma or Degree (preferred).
• Minimum of 3 years of experience in a leadership position (preferred).
• Minimum of 5 years of experience in the telecommunications construction industry.
• Ability to set priorities and avoid crisis management.
• Ability to communicate effectively in writing and verbally.
• Ability to work effectively and prioritize.
• Ability to remain calm and poised in urgent situations.
• Ability to plan (strategic and short-term) and organize effectively.
• Experience with change management and conflict resolution.
• Demonstrates competence in communication, professionalism, organizational, analytical, and technical skills, and knowledge in the performance of duties and responsibilities.
• Believe in the benefits of a strong Health and Safety culture and contribute to its success.
• Skills in the development and maintenance of effective relationships with clients, customers, and teammates.
• Skill in exercising initiative, judgment, problem-solving, and decision-making.
• Strong working knowledge of government regulations and compliance requirements.
• Proficiency in using computer systems and applications, including Microsoft Office Suite.
• Conducts and presents oneself professionally.
• Demonstrated competence related to the application of our core values.
• Respects the beliefs, culture, and ethnic heritage of others.
• Adheres to the organization's security and confidentiality policies.

Work Conditions

• Office and field settings.
• Manual dexterity is required to use desktop computers and peripherals.
• Interacts with upper and middle management, employees, subcontractors, and clients.