Project Manager

Calgary-Drop-in-&-Rehab-Society-Centr; Calgary; On-site; CAD 65,000 - 95,000; Full time

Job summary

Calgary-Drop-in-&-Rehab-Society-Centr is seeking a Project Manager to collaborate with leaders across all departments, advancing accreditation, improving program quality, and driving organizational excellence at our Calgary facility.

The successful candidate will coordinate major organizational initiatives, support grant writing activities, and lead continuous quality improvement while ensuring services meet community needs with strong stakeholder engagement.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Direct experience in recovery-oriented services.
• Demonstrated project and change management abilities.
• Ability to build collaborative relationships and engage stakeholders.
• Excellent verbal and written communication; strong analytical skills.
• Self-direction with the ability to manage multiple priorities.
• Willing to provide a satisfactory Vulnerable Sector Check.
• Commitment to the agency's mission and values.

Responsibilities

• Design and implement protocols, policies, and procedures with program leaders.
• Coordinate accreditation surveys, site visits, and reviews across departments.
• Lead Business Continuity Planning and other strategic initiatives.
• Identify funding opportunities and assist with grant proposals.
• Guide evaluation, reporting, and continuous quality improvement efforts.
• Foster cross-departmental collaboration and external partnerships.

Skills

Project management

Change management

Stakeholder engagement

Communication skills

Analytical thinking

Time management

Self-directed

Vulnerable Sector Check

Education

Bachelor’s in related field

Job description

The Opportunity

Position Title: Project Manager
Reports To: Chief Operating Officer
Employment Type: Full-time
Schedule: 40 hours per rotation with 5 days on and 2 days off.
Location: 1 Dermot Baldwin Way SE, Calgary, Alberta

About the Role

The Project Manager is a unique, agency-wide role at the DI, partnering with leaders across all departments to advance accreditation, strengthen program quality, and support organizational excellence. By driving continuous improvement, coordinating key organizational initiatives, and fostering collaboration across teams, this position helps ensure the DI remains responsive, accountable, and aligned in delivering high-quality services to the community.

What You’ll Do

Every role at the DI makes a difference. In this position, you will:

• Partner with program leaders to bring new initiatives to life by designing effective protocols, policies, and procedures, fostering strong relationships with sector partners to align with best practices, coordinating impactful training and onboarding experiences for staff, and developing meaningful Key Performance Indicators (KPIs) that drive program success and continuous improvement.
• Champion accreditation excellence across the organization by partnering with teams to achieve and maintain program-specific standards, coordinating seamlessly with accreditation bodies for surveys, site visits, and reviews, and driving a culture of continuous improvement that ensures programs evolve alongside emerging best practices and accreditation requirements.
• Drive the development and long-term success of key organizational initiatives, such as Business Continuity Planning, by creating robust frameworks, fostering cross-functional collaboration, and ensuring the organization remains agile, resilient, and prepared for future challenges and opportunities.
• Advance the organization's growth and impact by identifying funding opportunities, helping secure new grants, and contributing compelling grant proposals that support innovative programs and address emerging gaps in services for the community.
• Partner with program leaders to strengthen the impact of established programs by guiding evaluation and reporting activities, identifying opportunities for innovation and enhancement, and leading continuous quality improvement initiatives that drive measurable outcomes and service excellence.
• Act as a dynamic ambassador for the organization by building strong partnerships across the community, actively participating in sector networks, committees, and working groups, and fostering cross-departmental collaboration, communication, and alignment to advance program goals and strengthen collective impact.

What You Bring

We know that great people come from all kinds of backgrounds. You don’t have to check every single box! If you’re passionate about helping others and share our values, we want to hear from you.

What we need from you

• A Bachelor’s in a related field or an equivalent combination of education and relevant experience.
• Direct experience working in recovery-oriented services with a strong understanding of the population that the DI serves.
• Demonstrated ability in project and change management.
• Demonstrated ability to build strong collaborative relationships with others.
• Demonstrated ability to solicit input from all stakeholders to support engagement and collaborative project planning.
• Excellent verbal and written communication skills.
• Strong analytical and critical thinking skills.
• Must be self-directed with the ability to manage many conflicting and shifting priorities. Excellent organizational and time management skills.
• Ability to provide a satisfactory Vulnerable Sector Check
• A genuine commitment to the mission, vision, values, and work of the agency.

Nice to Have’s

• Training in Change Management, Project Management or other relevant skills.
• Previous experience in a non-profit agency is preferential.
• Past experience in developing and coordinating quality improvement initiative would be an asset.