Project Manager

Critical Mass; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading digital agency in Calgary is looking for a Project Manager to manage digital campaign projects efficiently. You will serve as the primary point of contact between clients and teams, develop project plans, and ensure successful project delivery. The role requires 2-4 years of experience in marketing agency environments and strong proficiency in project management tools. The company offers competitive benefits and values a collaborative work environment.

Benefits

Global maternity and parental leave

Competitive benefits packages

Early Dismissal Fridays

Qualifications

• 2-4 years of experience managing digital campaign projects within a marketing agency.
• Strong background in fast-paced agency settings or marketing experience on the client side.
• Proficiency with office and project management tools.

Responsibilities

• Serve as the primary point of contact between the client, internal team, and vendors.
• Guide clients on project success and facilitate consensus.
• Develop comprehensive project plans aligned with client interests.

Skills

Project management principles

Change management

Leadership

Attention to detail

Client management

Communication

Tools

Smartsheet

Excel

MS Project

Jira

Job description

As a Project Manager, you are a creative and strategic thinker with a passion for digital projects and an innate drive to understand every detail about a client’s brand, business, and customers. You thrive in a fast‑paced environment, seamlessly moving from client needs to team collaboration, ensuring that every project is delivered with precision and excellence. With your agency experience, you know how to hit the ground running, manage multidisciplinary teams, and navigate the dynamic flow of creative campaigns and digital deliverables.

You Will:

• Serve as the primary point of contact between the client, internal team, and vendors
• Guide clients on project success and facilitate consensus
• Align the team with client insights and objectives
• Develop comprehensive project plans with budgets that align with client interests
• Track and communicate project scope, status, and deliverables
• Facilitate meetings and manage risks, ensuring quality in all deliverables
• Foster a collaborative, positive environment that motivates the team to produce award‑winning work
• Oversee project budgets, forecasts, POs, and invoices, while identifying and mitigating project risks
• Provide regular project status updates to stakeholders

You Have:

• 2‑4 years of experience managing digital campaign projects within a marketing agency
• Strong background in fast‑paced agency settings or marketing experience on the client side
• Proficiency with office and project management tools (Smartsheet, Excel, MS Project, Jira)
• Strong understanding of project management principles, change management, and revenue forecasting
• Exceptional communication skills, responsiveness to feedback, and leadership abilities
• Solutions‑focused mindset with strong attention to detail and ability to maintain organization under pressure
• Proven skills in managing client conversations around project scope, schedule, and budget

What we offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, and personal/sick days
• Access to online services for families and new parents
• Early Dismissal Friday's (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 13 affinity groups
• Internal learning and development programs
• Enterprise‑wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long‑term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.comandus.greenhouse-mail.io . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

Inclusion & Impact

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