Job Summary:
The Project Logistics Coordinator at RTDS Technologies Inc. is responsible for managing in-coming and out-going project shipments including all necessary order processing and shipping documentation, as well as after-sales support including exchange hardware, RMAs and after-sales accessory requests. This position works closely with Project leaders, internal production operations and external customers.
Key Responsibilities:
- Responsible for entire project shipping process including all necessary documentation: PO Processing and Contracts, Work Order creation, Letter of credit documentation including AWB and insurance certificates, Export declarations, Acceptance certificates, Shipping documents etc.
- Create & manage projects in ERP system & marketing directories
- Responsible for preparation of Final shipment checks –ensure timely & accurate receipt of shipments with clients
- Maintain internal company documentation
- Work with external freight forwarding companies and communicate with clients/customers to determine details of shipment requirements
- Correspond with customs brokers and suppliers to resolve any cross-border issues
- Coordination of courier and necessary shipping and customs documentation for product shipments sent for marketing conferences, trade shows etc.
- Coordination of loaner and representative hardware shipments
- Reconciliation of items in hardware exchange programs
- Coordination of the RMA tracking process. Ensure timely completion of RMA repairs/replacements through coordination of the technicians and production team
- Shipping documents including Commercial and Proforma Invoices, Packing lists, AWB’s and CERS
- Other duties as assigned by Production Manager
Qualifications
- Business administration diploma or similar education/experience
- Minimum 3-5 years prior experience with international logistics, outbound and reverse logistics
- Experience working with international freight forwarding companies and customs brokers
- Experience with import/export regulations, INCOTERMS, and customs documentation
- Knowledgeable in Letter of Credit processing, including AWB and insurance certificates
- Experience with ERP systems (SAGE/SAP)
- Ability to effectively prioritize tasks and adapt to changing demands and priorities
- Organized and methodical approach to duties
- Well-developed verbal and written communication skills
- Detail-oriented and disciplined professional
We are an equal opportunities employer and welcome applications from all qualified candidates. We thank all interested applicants; however, only those considered for interviews will be contacted. Disability accommodations available upon request.