Project Coordinator

Alexa Translations; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading translation service provider in Canada is seeking a Project Coordinator. The role involves coordinating financial and securities translation projects, ensuring timely completions while maintaining quality standards. The ideal candidate should be tech-savvy, possess strong organizational skills, and ideally have experience in the translation industry. This position offers a supportive team culture and various employee benefits.

Benefits

Comprehensive Health Insurance

Your Birthday Off

6 Personal/Sick Days

Work-Ready Equipment

Learning & Growth Opportunities

Supportive & Collaborative Team Culture

Team Recognition & Action Awards

Employee Referral Program

Qualifications

• 1-2 years of experience in the translation industry is an asset.
• Strong knowledge of MS Office and Google Workspace applications.
• Proficient in English; French is an asset.

Responsibilities

• Coordinate and manage the entire project cycle.
• Respond to and resolve client queries and requests.
• Improve customer service and project efficiency.

Skills

Strong knowledge of MS Office

Exceptional planning and organizational skills

Excellent communication and customer service skills

Great attention to detail

Ability to work under pressure

Tech-savvy

Education

Bachelor's degree in a related field

Tools

Google Workspace

Job description

About Alexa Translations

Alexa Translations provides A.I.-powered translations for the largest and most prestigious legal, financial, and government institutions. Our unique combination of advanced technology and professionally certified translators deliver tailored solutions with unparalleled quality. Thanks to over two decades of award‑winning client success, you can rely on us as a true extension of your team.

Our core values:

• Innovation
• Dedication
• Fanatical commitment to quality and service
• Resourcefulness
• Collaboration

Job Summary

The Project Coordinator is responsible for coordinating financial and/or securities translation projects and ensuring they are completed within specified timelines while maintaining high‑quality standards. It is a position that requires excellent organizational skills and high‑level customer care.

Duties and Responsibilities

• Supporting and assisting with the entire project cycle, including project setup, coordination with the client, matching and coordination of translators and other linguists and graphic design through to delivery.
• Coordinating and tracking project pricing, profit margins and budgets.
• Responding to and providing solutions for client queries and requests before, during and after completion of projects (in coordination with the project manager).
• Improving customer service, efficiency and relationships with resources.
• Continual product improvement through the management of client translation memories, glossaries and/or guidelines, and monitoring linguistic team performance to ensure quality and consistency.
• Coordination with our Translations AI development team to help our technical developments in the field of translations AI.

Qualifications

Experience

• 1-2 years of experience in the translation industry is an asset.

Education

• Bachelor's degree in a related field.

Skills and Competencies

• Strong knowledge of MS Office and Google Workspace applications.
• Exceptional planning and organizational skills with the ability to multitask.
• Excellent communication and customer service skills.
• Great attention to detail.
• Ability to work under pressure in a deadline‑driven environment.
• Strong sense of personal responsibility for projects and responsibilities.
• Tech‑savvy (passionate about technology and implementing it in the translation world).

Language Requirements

• Proficient in English.
• French is an asset.

Benefits & Perks You’ll Love:

• Comprehensive Health Insurance: Including complementary therapies and support for your overall well‑being.*
• Your Birthday Off: We celebrate your special day!
• 6 Personal/Sick Days: Take the time you need for your health or life’s unexpected moments.
• Work‑Ready Equipment: Get the tools you need to succeed, provided upon request.*
• Remote Work Model
• Learning & Growth Opportunities: Training and resources tailored to your role and department.
• Supportive & Collaborative Team Culture: Work alongside team members who genuinely have your back
• Team Recognition & Action Awards: Celebrate wins and contributions in meaningful ways.
• Employee Referral Program: Earn rewards for bringing amazing talent to our team.