Programme & Administrative Executive

Eye Level Learning; Lavender; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local educational service provider in Lavender, Ontario is seeking a Programme & Administrative Executive to coordinate and manage enrichment programmes. Key responsibilities include scheduling instructors, data entry, and supporting events. The ideal candidate possesses strong organizational skills, is proficient in Microsoft Office, and has experience in customer service. This role offers an opportunity to work in a dynamic environment that values teamwork and flexibility.

Qualifications

• Experience in programme coordination, education, or customer service will be an advantage.
• Strong organizational and communication skills.
• Proficient in Microsoft Office and comfortable with data entry.

Responsibilities

• Plan and assign freelance instructors based on childcare centre class schedules.
• Oversee data entry for programme registration and internal tracking.
• Assist in planning and executing trial classes and promotional events.
• Liaise with childcare providers, instructors, and internal teams.

Skills

Organizational skills

Communication skills

Multitasking

Data entry

Customer service

Tools

Microsoft Office

Job description

About the Role

We’re looking for a proactive and detail-oriented Programme & Administrative Executive to support the smooth delivery of enrichment programmes across childcare centres. You’ll manage instructor scheduling, coordinate class logistics, and handle key administrative tasks. This role also supports stakeholder communication and ad‑hoc duties to ensure smooth operations.

Key Responsibilities

Programme Coordination & Scheduling

• Plan and assign freelance instructors based on childcare centre class schedules
• Ensure timely communication and coverage for all sessions
• Monitor and resolve scheduling conflicts, last‑minute changes, make‑up classes, and instructor substitutions
• Prepare and distribute class timetables, reminders, and updates

Data Entry & Administrative Support

• Oversee data entry for programme registration, materials ordering, and internal tracking
• Maintain and update student databases, instructor rosters, and attendance records

Events & Promotions

• Assist in planning and executing trial classes, roadshows, and promotional events
• Coordinate event logistics, prepare materials, and provide on‑site support

Communication & Stakeholder Support

• Liaise with childcare providers, freelance instructors, franchisees, and internal teams
• Draft and send professional communications (e.g., class updates, reminders, make‑up arrangements)
• Address feedback or concerns with empathy and efficiency

General Support

• Perform ad‑hoc tasks as and when required to support team operations

Requirements

• Experience in programme coordination, education, or customer service will be an advantage
• Strong organizational and communication skills
• Proficient in Microsoft Office and comfortable with data entry
• Able to multitask and adapt to changing schedules
• Team player with a service‑oriented mindset

We welcome applicants from all backgrounds and experiences who meet the role requirements