Program Supervisor

Mcmancalgary; Calgary; On-site; CAD 67,000 - 75,000; Full time

Job summary

A community service organization in Calgary is seeking a Program Supervisor for their Hope Homes program. The successful candidate will lead a team in supporting youth experiencing homelessness. Key qualifications include 5+ years in leadership, a degree in Social Work or related field, and strong interpersonal skills. The role offers competitive salary and benefits, focusing on community well-being.

Benefits

Extensive benefit plan

Paid vacation

100% employer contribution pension plan

Qualifications

• 5+ years of leadership experience managing a dynamic team.
• 3+ years of program delivery experience in a similar environment.
• Current standard First Aid Certification and Suicide Intervention Training required.

Responsibilities

• Organize and coordinate program aspects, including hiring and training.
• Provide oversight to service delivery aspects of the program.
• Work with the Program Manager to achieve program goals.

Skills

Leadership skills

Understanding of Indigenous history

Crisis support

Strong interpersonal skills

Program planning experience

Education

Degree/diploma in Social Work or related Human Services discipline

Job description

Program Supervisor

Hope Homes

McMan Calgary & Area

Permanent Full-Time

(Internal)

McMan Youth, Family and Community Services Association of Calgary and Area is an organization making a difference in the lives of more than 4,100 children, youth, adults and families annually. We support children, youth, adults and families with complex needs that can include mental health issues, addictions, homelessness, poverty and disability by providing them with the services and supports they need to thrive. McMan exists because we believe in everyone’s deep and infinite worth. At McMan, no matter who you are, we will always walk with you. In everything we do, we will be humble and bold. Through these actions, we will be receptive, relevant, relational, and real with our community.

McMan is currently looking for a Program Supervisor for our Hope Homes program. The ideal candidate will demonstrate strong leadership skills, thrive in a fast-paced group home environment, and show a genuine passion for supporting children, youth, and their families.

Hope Homes is a Scattered Site, Recovery Oriented Supportive Housing program that assists 24 moderate to low complexity youth in finding safe and stable housing options and offers individualized support for youth of 17-24 years who are experiencing homelessness. Hope Homes focuses on building on natural supports and community resources that assist with success in life areas leading to successful transition from the homeless serving system of care (HSSC) within 12- 18 months.

The Program Supervisor is responsible for organizing and coordinating all general aspects of the program (hiring, training, leadership, supervision of staff, community partnerships, financial management, monthly/quarterly/annual reporting). The Program Supervisor will also ensure that all program goals and objectives are maintained and developed according to contract guidelines, as well as adhering to McMan's values and service delivery framework. The Program Supervisor provides oversight to all service delivery aspects of the program including case management, crisis support, safety planning and intervention services to clients in the program. The Program Supervisor will work with the Program Manager to achieve program and organizational direction and serves as an integral member of the leadership team.

The successful candidate will have:

• A completed degree/diploma in Social Work, or a related Human Services discipline
• 5+ years of leadership experience and experience managing a dynamic team utilizing reflective supervision
• 3+ previous program delivery experience in a similar program environment
• Demonstrated interest and knowledge of Indigenous history, language and culture
• The ability to hire, train, evaluate, motivate, mentor, coach and develop a successful staff team
• Knowledge of the Natural Supports Framework and Trauma Informed Practice Framework
• Experience and knowledge related to High Fidelity Wraparound and DBT skills to strengthen coping strategies (an asset)
• Strong knowledge and competence in working within partnerships and collaborations
• Guiding team member in recognizing and responding to trauma-related behaviours with sensitivity and understanding, emphasizing safety, cultural connectedness, and relationship development
• Strong interpersonal skills, adaptability, program planning experience and administrative abilities
• Be able to work a flexible and fast paced schedule and the ability to be on an on-call rotation within the organization.
• Current standard First Aid Certification and Suicide Intervention Training
• A current Police Check and Child Intervention check are also required (within six months)
• A valid Driver’s license and adequate insurance coverage ($2 million in third-party liability)

McMan provides a solid blend of an extensive benefit plan, personal days, and the opportunity to contribute to the community at large. Access is provided to benefits within the first month of employment, with a plan that includes vision, dental and prescription drug coverage, and an Employee Assistance Program. A 100% employer contribution pension plan is also provided after 6 months of employment. With paid vacation, a flexible schedule, and personal days, the organization encourages a work life balance.

Equal Opportunity

McMan is committed to equity, diversity and inclusion and recognizes that a diverse staff benefits and enriches the work environment and contributes to organizational excellence. We welcome applications from all qualified individuals including candidates from diverse and indigenous backgrounds and those with disabilities.

If you feel you have the skills, background and the desire to work in an extremely rewarding and challenging environment, apply now. If you’re looking to make a difference, make it with McMan.

Salary Range: $67,159.00- $74,621.00

Closing Date: October 27, 2025

Submit To: https://mcmancalgary.applytojobs.ca/manhattan/41908

We thank all applicants for their interest; however, only those selected for an interview will be contacted.