Program Officer Institute for Mental Health Policy Research

CAMH; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading mental health organization in Toronto is seeking a full-time Program Officer for a 12-month contract. The successful candidate will provide operational support to the Institute for Mental Health Policy Research and manage small projects. Requirements include an undergraduate degree and relevant experience in customer service and research. Competitive salary and benefits are offered.

Benefits

Competitive salary

Benefits package

Qualifications

• 3 years of experience in a customer service role.
• 1 year of research experience in a health care setting.
• High level of literacy and numeracy.
• Business and/or financial experience.

Responsibilities

• Provide operational and administrative support to IMHPR Directors and Managers.
• Plan and manage small projects independently.
• Support with scientific applications and funding proposals.

Skills

Customer service experience

Research experience

Project management

Interpersonal skills

Bilingualism (French/English)

Education

Undergraduate degree

Tools

Office applications

Job description

Job Description

Through its core values of Courage, Respect and Excellence CAMH is implementing its Strategic Plan: Connected CAMH to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital—it is a cause.

CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system—where Mental Health is Health.

As Canada’s largest mental health care provider, the Centre for Addiction and Mental Health (CAMH) provides evidence to drive system and policy change through the implementation of innovations and novel service delivery interventions. The Institute for Mental Health Policy Research (IMHPR) at CAMH is home to leading scientific experts dedicated to informing policy and practice on mental illness and substance use disorders. IMHPR scientists conduct collaborative research on communities, populations, health systems and global health and develop and evaluate prevention and intervention initiatives to reduce mental health and substance use challenges. IMHPR is committed to equity informed by the social determinants of health.

Program Officer – IMHPR

This full‑time contract (12 months) Program Officer reports to the Administrative Director of IMHPR and works closely with the Scientific Co‑Directors, Managers, Scientists, Staff and Trainees. The role manages and coordinates key initiatives related to the operations of IMHPR and supports the Administrative Director and Managers on day‑to‑day tasks.

Responsibilities

• Provide operational and administrative support to the IMHPR Directors and Managers.
• Independently plan and manage small projects.
• Support IMHPR research infrastructure and equipment including service contracts.
• Liaise with departments such as Finance, IMG, Procurement, People & Experience and Research Operations Services and Support (ROSS).
• Provide support for scientific appointment processes and oversee the registration and onboarding of IMHPR personnel—including staff and trainees.
• Assist the Directors on large‑scale initiatives and events.
• Support operational activities such as procurement, financial reconciliations, budgets, invoicing and documentation.
• Assist the IMHPR Directors and Managers with purchasing of equipment and supplies, arranging maintenance requests, credit card reconciliations and other duties as required.
• Support with other administrative tasks such as managing and coordinating internal and external meetings and communicating with team members.
• Support scientific applications such as grant funding proposals, regulatory submissions, progress reports and other submissions and documents.

Minimum Requirements

• Undergraduate degree from a recognized post‑secondary institution.
• 3 years of general work experience in a customer service role in a public sector setting, including 1 year of experience in general research or research experience in a health care setting is required.
• Experience managing projects and drafting formal letters or mass communications.
• High level of literacy and numeracy.
• Business and/or financial experience (e.g., reading or preparing budgets).
• Excellent interpersonal skills, tact and discretion, and a genuine interest in supporting scientific research.
• Advanced‑user knowledge of common office applications.
• Ability to quickly learn and assimilate new information.
• Ability to prioritize and handle a high volume of diverse projects simultaneously.
• Ability to capture and articulate risk issues.
• Ability to communicate and problem‑solve with a diverse variety of stakeholders and team members who may have conflicting interests and priorities.
• Ability to handle sensitive and confidential information in a professional manner.
• Experience with preparing and managing research funding applications, especially institutional infrastructure funding proposals, is an asset.
• Experience with drafting scientific grant progress reports and working in an academic or healthcare environment is an asset.
• Bilingualism (French/English) and/or proficiency in a second language is an asset.

This full‑time contract (12 months) position is NOT part of a bargaining unit.

Competitive salary and benefits package.

Location: 250 College Street.