Program Manager FCC

Fidelity Canada; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading financial services firm in Toronto is seeking a Program Manager to lead initiatives and projects in support of strategic objectives. The ideal candidate should have over 5 years of project management experience in the financial industry, with a strong understanding of methodologies and frameworks. This role offers a flexible hybrid work schedule and extensive benefits, promoting a supportive culture.

Benefits

Flexible working arrangements

Competitive total compensation

Comprehensive health benefits

Parental leave top-up

Home office equipment allowance

Generous time off policy

Professional development opportunities

Qualifications

• Minimum of 5 years’ experience in a project/program management role.
• Project Management experience in the financial industry, utilizing Agile, Waterfall, and Hybrid frameworks.
• Demonstrated ability to organize and deliver complex, cross-functional initiatives.

Responsibilities

• Lead and manage the portfolio of initiatives and projects for Fidelity Clearing Canada.
• Collaborate with business leads to plan the scope and initiation of projects.
• Ensure proactive delivery of programs using recognized best practices.

Skills

Project/program management methodologies

Relationship building

Communication skills

Leadership skills

Understanding of financial industry

Education

Post-secondary Degree (University/College)

Job description

Job Description

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.

Business Overview

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back‑office support services to Canadian‑based brokerage firms and the Canadian brokerage arms of U.S.‑based firms. Fidelity Clearing Canada’s core values for solution delivery are centered around transparency, leadership, and collaboration.

What You Will Do

The mandate of the Project Management Office is to lead and manage the portfolio of initiatives, projects, business, and technical solutions for Fidelity Clearing Canada, based on priorities set forth in the strategic business plan and Fidelity Clearing Senior Management Team. The Program Manager is accountable for delivery of a portfolio of interrelated initiatives in support of FCC’s strategic objectives, delivering excellent customer experience to both internal and external clients, supported by exceptional leadership and relationship building skills.

• Collaborates with business leads and the FCC Senior Management Team (SMT) to understand the business strategy and plan the scope and initiation of projects within the program, including resourcing, funding, and prioritization.
• Establishes governance of a portfolio of projects, in alignment with FCC Strategic objectives.
• Ensures the proactive delivery of the program using recognized best practices in project/program management.
• Establishes collaborative relationships with Fidelity‑wide business and technology partners, including FIL and FMR, and acts as a lead contact for inter‑company project engagements.
• Responsible for the planning and execution of initiatives within the program.
• Lead cross‑functional project teams, provide coaching and mentorship to ensure success.
• Manage vendor involvement in projects, including the budgeting, forecasting, creation of statement of works, and day‑to‑day delivery of vendor partners supporting the project.
• Develop statement of work (SOW) artifacts to articulate proposed solutions to client needs.

What We Are Looking For

• Minimum of 5 years’ experience in a project/program management role.
• Completed Post‑secondary Degree (University/College) or equivalent work experience.
• Project Management experience in the financial industry, utilizing Agile, Waterfall, and Hybrid frameworks.
• Demonstrated ability to organize and deliver complex, cross‑functional initiatives.
• Experience with FinTech, financial services back office, and regulatory projects.

The Skills You Bring

• Expert knowledge of project/program management methodologies and frameworks.
• Expert at relationship building; creating high‑performing, collaborative teams. Identifying key partnerships required for success.
• Excellent written and verbal communication skills; ability to understand strategic priorities and communicate the broader picture to all levels of the organization.
• Leadership, facilitation, negotiation, and influence to achieve intended outcomes.
• Solid understanding of financial industry and technology.
• Organizational awareness; focus on key partnerships, teamwork, and relationships building.

Current work authorization for Canada is required for all openings.

Some of the Ways We’ll Help You Feel Valued and Supported as Part of Our Team

• Flexible working arrangements – 100% remote, hybrid, and in‑office options.
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you.
• Comprehensive health benefits that start on your first day, with 100% employer‑paid premiums, that include up to $5,000 annually for mental health services and therapy.
• Parental leave top‑up to 100% of your salary for a period of 25 weeks.
• Up to $650 for home office equipment.
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.
• Diversity and inclusion programs, including an active network of Employee Resource Groups.
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.

We care a lot about fostering a compassionate, people‑centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Equal Opportunity Employer

Fidelity Canada is an equal opportunity employer.

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally‑protected ground.

Accommodation During the Application Process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email [e-mail].

Awards and Recognition

• Canada’s Top 100 Employers – Greater Toronto’s Top Employers, Canada’s Top Family‑Friendly Employers, Canada’s Top Employers for Young People.
• Great Place To Work® Certified – Best Workplaces for Inclusion, Best Workplaces for Mental Wellness, Best Workplaces for Today’s Youth, Best Workplaces for Women, Best Workplaces in Financial Services & Insurance, Best Workplaces in Ontario, Best Workplaces with Most Trusted Executive Teams.
• LinkedIn Top Companies in Canada.
• Human Resource Director (HRD) – 5‑Star Benefit Program, 5‑Star Diversity & Inclusion Employer.
• Designations – Canadian Compassionate Companies – Certified; Benefits Canada Workplace Benefits Award – Future of Work Strategy; TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting; Canadian HR Reporter’s Most Innovative HR Team.

No telephone inquiries or agencies please. We thank all applicants for their interest; please be advised that only those selected for an interview will be contacted.