Program Manager- Enterprise AI Programs

JLL; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A global leader in real estate services is looking for an experienced Program Manager to oversee Enterprise AI Programs in Toronto. The role involves leading high-impact AI initiatives, managing program delivery, and ensuring compliance with governance standards. Ideal candidates will have a strong background in program management and AI technology. This position accommodates remote work, providing a collaborative environment for impactful AI deployment.

Qualifications

• 5 years of program management experience in technology or enterprise transformation.
• Proven success in delivering multiple programs under tight deadlines.
• Strong understanding of AI applications in enterprise contexts.

Responsibilities

• Lead program management for AI initiatives, ensuring delivery and compliance.
• Develop project plans with clear timelines, deliverables, and metrics.
• Integrate risk management principles throughout the program lifecycle.

Skills

Program management

AI technology understanding

Stakeholder management

Analytical problem solving

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best and most talented people and empowering them to thrive, grow, build meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

JLL is seeking an experienced Program Manager Enterprise AI Programs to join our Central AI team, the enterprise center of excellence for artificial intelligence. This role will drive the successful delivery of high-impact AI initiatives across multiple business units, enabling JLL’s transformation through responsible and innovative AI adoption.

The ideal candidate possesses strong program management expertise combined with a strategic understanding of AI technology risk and enterprise operations. You will collaborate with cross‑functional teams to define, execute, and deliver AI programs that accelerate business value while upholding JLL’s governance and compliance standards.

This pivotal role bridges strategy and execution, ensuring seamless delivery, stakeholder alignment and measurable impact across the organization.

Reporting Structure: Reports to Central AI Program Manager

Key Partnerships: Business Unit Leaders, Data & AI Engineering, Product Management, Legal & Compliance, Cybersecurity, IT Risk Management, Vendor Management and Executive Leadership

Enterprise AI Program Management

• Lead end‑to‑end program management for assigned initiatives from planning and roadmap development to execution and post‑launch optimization.
• Develop project plans to manage multi‑project portfolios with clear timelines, deliverables, budgets and success metrics.
• Manage a standardized program management framework and reporting dashboard to track progress, risks and ROI.
• Implement a structured intake and prioritization process for new initiatives across the enterprise.
• Drive consistent program documentation, product governance oversight and communication to ensure transparency and accountability.

Governance and Risk Integration

• Integrate risk management and compliance principles throughout the program lifecycle to ensure responsible AI development and deployment.
• Collaborate with governance and risk teams to align delivery practices with enterprise standards and regulatory expectations.
• Support vendor evaluation and integration of third‑party AI tools, ensuring they meet business, technical and compliance requirements.
• Establish an engagement model and reporting framework to ensure on-time delivery of AI audit findings remediation.
• Coordinate across legal, security architecture and the central AI team to compile client questionnaires and request for proposal responses.

Required Qualifications

• 5 years of program management experience leading complex cross‑functional initiatives within technology or enterprise transformation environments.
• Proven success delivering multiple concurrent programs with competing priorities under tight deadlines.
• Strong understanding of AI and emerging technologies, including their application in enterprise contexts.
• Experience working in global teams and large enterprises.
• Experience in risk management, compliance or technology governance integrated into program delivery.
• Expertise in project management methodologies such as Agile, PMP or Six Sigma.
• Exceptional communication, stakeholder management and facilitation skills.
• Strong analytical and problem‑solving capabilities with attention to both detail and strategic vision.

Preferred Qualifications

• Prior experience managing AI or advanced technology programs in a global enterprise.
• Familiarity with real estate professional services or data‑driven industries.
• Certification in AI governance, responsible AI or related disciplines.
• Ability to translate complex technical concepts into clear business narratives for executive audiences.

Location: Remote Toronto, ON

If this job description resonates with you we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Equal Employment Opportunity

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at: [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.