Program Manager, Community Living Operations (All Regions)

Community Living Toronto; Toronto; On-site; CAD 71,000 - 84,000; Full time

Job summary

A community support organization in Toronto is seeking a Program Manager to provide leadership and manage day-to-day operations of residential and community programs. Key responsibilities include fiscal management, overseeing support teams, and ensuring high-quality services and supports for individuals served. This role requires strong supervisory experience, a background in human services, and proficiency with technology in a 24/7 operational environment.

Qualifications

• 5-7 years of relevant experience in a supervisory capacity.
• Registered or completed mandatory training.
• Knowledge of Collective Bargaining Agreement administration.

Responsibilities

• Lead oversight for day-to-day operations of programs.
• Manage recruitment and onboarding of supervisory staff.
• Ensure staff performance aligns with organizational goals.

Skills

Supervisory/management experience

Crisis Prevention training

Conflict management skills

Technology proficiency (MS Office)

Knowledge of developmental services

Education

College Diploma or Bachelor’s degree in human services

Job description

A community support organization in Toronto is seeking a Program Manager to provide leadership and manage day-to-day operations of residential and community programs. Key responsibilities include fiscal management, overseeing support teams, and ensuring high-quality services and supports for individuals served. This role requires strong supervisory experience, a background in human services, and proficiency with technology in a 24/7 operational environment.