Program Manager

Kaseya Careers; Vancouver; On-site; CAD 80,000 - 115,000; Full time

Job summary

A leading IT solutions provider in Vancouver is seeking a Program Manager for Strategic Projects. This role involves driving and executing high-impact initiatives across product operations, working closely with cross-functional teams to ensure project alignment and delivery. The ideal candidate has a Bachelor's degree, 5 years of relevant experience, and strong project management skills. A competitive salary range of $80,000 – $115,000 CAD is offered, alongside comprehensive benefits.

Benefits

Comprehensive benefits package

Opportunities for career growth

Qualifications

• 5 years of experience in program or project management.
• Strong understanding of product management processes.
• Proven experience in managing cross‑functional teams.

Responsibilities

• Lead the planning, execution, and delivery of strategic projects.
• Partner with leadership to identify and prioritize high-impact projects.
• Develop and monitor KPIs for project success.

Skills

Project Management Methodology

Program Management

Leadership Experience

Communication Skills

Risk Management

Education

Bachelor's degree in business operations or project management

Master's Degree

Tools

JIRA

Confluence

Asana

Job description

Kaseya

is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong double‑digit growth over the past several years and is backed by Insight Venture Partners, a leading global private‑equity firm investing in high‑growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award‑winning solutions for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Department: Product Operations

WHAT WE ARE LOOKING FOR

As a Program Manager for Strategic Projects within the Product Operations team you will play a critical role in driving and executing high‑impact initiatives that support the company’s product strategy and operational efficiency. You will collaborate closely with cross‑functional teams including Product Engineering, Marketing, Sales, Customer Support and Operations to ensure alignment, timely execution and delivery of key projects that support strategic objectives.

ESSENTIAL RESPONSIBILITIES

• Program Management: Lead the planning, execution and delivery of multiple strategic projects across the product operations landscape ensuring all objectives and timelines are met.
• Cross‑functional Leadership: Act as the primary liaison between stakeholders from different departments to ensure clear communication, alignment on goals and smooth project execution.
• Strategic Planning: Partner with leadership to identify and prioritize high‑impact projects aligned with company objectives. Translate business goals into actionable project plans.
• Process Optimization: Identify opportunities to improve operational processes, workflows and collaboration across product teams driving operational excellence.
• Risk Management: Identify potential risks to project delivery, implement mitigation strategies and provide regular status updates to stakeholders.
• Performance Tracking: Develop and monitor KPIs to assess the success and performance of the strategic initiatives and drive continuous improvement.
• Stakeholder Communication: Facilitate regular check‑ins, presentations and reports to update senior leadership and stakeholders on the status of strategic projects.
• Resource Management: Coordinate with cross‑functional teams to allocate resources and ensure that project teams are adequately supported.

QUALIFICATIONS

• Bachelors degree in business operations, project management or related field.
• 5 years of experience in program or project management, ideally within the Product organization or a related function.
• Strong understanding of product management processes, agile methodologies and product life cycles.
• Proven experience in managing cross‑functional teams and delivering complex projects on time and within scope.
• Excellent communication, leadership and organizational skills.
• Ability to navigate ambiguity and prioritize multiple initiatives in a fast‑paced environment.
• Proficiency with project management tools (e.g. JIRA, Confluence, Asana) and data analysis tools.

Preferred Qualifications

• Masters Degree
• PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager or Scrum.
• PMP is a plus.

Compensation

This role offers a salary range of $80,000 – $115,000 CAD annually commensurate with skills and experience. Kaseya also provides a comprehensive benefits package and opportunities for career growth.

Location

This role is based onsite in Downtown Vancouver.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status or any other characteristic protected by applicable law.

Key Skills

• Project Management Methodology, Project / Program Management, Program Management, Management Experience, Microsoft Powerpoint, Project Management, Microsoft Project, Budgeting, DoD Experience, Leadership Experience, Supervising Experience, Contracts