Program Manager

Pacific Coast Community Resources; Nanaimo; On-site; CAD 73,000 - 90,000; Full time

Job summary

Pacific Coast Community Resources is seeking a Program Manager to lead dynamic programs for children and youth with diverse abilities. The role involves monitoring program delivery, managing teams, and ensuring a safe, supportive environment. Join a committed team dedicated to empowering individuals and fostering community integration.

Benefits

On-the-job training

Comprehensive health benefits: Medical, Dental, Vision

Career development opportunities

Inclusive, supportive work environment

Qualifications

• Minimum 3–5 years of experience in a health management role.
• Nursing experience is an asset.
• Knowledge of Child Care Licensing Regulations and MCFD standards.

Responsibilities

• Monitor program delivery and organizational leadership.
• Manage and supervise multi/interdisciplinary teams.
• Conceptualize new programs and services.

Skills

Interpersonal skills

Communication

Organizational skills

Conflict resolution

Education

Degree in humanities, social sciences, or related field

Job description

PROGRAM MANAGER

At Pacific Coast Children’s Resources, we have provided personalized services to children and youth living with diverse abilities since 2010. Today, we offer our services throughout many communities in the Lower Mainland, Vancouver Island, the Okanagan, and the Kootenays. We provide a wide range of dynamic and comprehensive programs and are committed to:

• The values and principles of inclusive community living
• Providing person-centred services that respect the person’s choice and dignity
• Ensuring cultural diversity and lifestyle choices are recognized and incorporated when developing supports
• Empowering people with disabilities to live the life they envision

About the Role

As our Program Manager, you will use your expertise to make a significant contribution to the children, youth, caregivers, and communities we serve. Through a family-centred approach, you will provide support in a safe home environment to children and youth who may have experienced complex trauma and present complex behaviours, as well as people with diverse abilities receiving services through the Ministry of Children and Family Development (MCFD). Your ability to care for others, working both independently and collaboratively as part of a multidisciplinary team, will influence your team’s success.

You will:

1. Monitor program delivery, planning, and organizational leadership
2. Act as a community liaison with MCFD and coordinate special projects as assigned
3. Report to the Regional Manager and Directors
4. Demonstrate ability to manage and supervise multi/interdisciplinary teams using strong interpersonal, communication, organizational, and conflict resolution skills
5. Manage multiple projects with a high level of confidentiality, diplomacy, and professionalism
6. Use sound judgment and perform well under pressure to meet strict deadlines
7. Conceptualize new programs and services; experience in planning, organizing, directing, and implementing community-based activities and programs in a collaborative manner
8. Provide services that support and reflect positive cultural practices
9. Use highly developed communication skills, both oral and written
10. Recruit, orient, schedule, and evaluate personnel
11. Provide guidance and support for team conflict resolution
12. Attend staff and other relevant meetings
13. Maintain an attitude of caring, respect, and optimism for families, representatives, and community members
14. Ensure the home is maintained in a neat and clean state at all times

What you bring

• A degree in humanities, social sciences, or related field with educational preparation for management/administration
• Minimum 3–5 years of experience in a health management role
• Other combinations of education and experience may be considered
• Nursing experience is an asset
• Experience working with children/youth with complex challenging behaviours
• Experience with substance use, addiction, harm reduction in community settings
• Experience with trauma-informed practices
• Experience working with community partners, mental health, nursing support services
• Knowledge of unionized environments, Child Care Licensing Regulations, MCFD standards, Indigenous practices, and relevant organizations
• Standard First Aid with CPR certification
• Physician’s assessment of fitness to work, criminal record check, MCFD HUB clearance
• Valid driver’s license, access to vehicle, ability to travel

Why you'll love it here

Pacific Coast Children’s Resources offers meaningful work through quality programs that promote independence, self-growth, and community integration for people with disabilities. Since 2010, we have grown and created dynamic environments to work and learn. Join us in fostering healthy, energetic lives by showcasing your passion for care, engaging with communities, and collaborating within our team culture.

What we offer

• On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety, Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification
• Competitive salary: $73,000–$90,000 annually
• Comprehensive health benefits: Medical, Dental, Vision
• Career development opportunities
• Inclusive, supportive work environment and community involvement
• A caring, fun, ambitious, and supportive team

We value diversity and inclusion and encourage applications from Indigenous peoples, racialized communities, people with disabilities, gender and sexually diverse communities, and individuals with intersectional identities. We are committed to ensuring all interactions are welcoming, comfortable, and safe.

If your experience aligns closely with our needs, we encourage you to apply. We appreciate all applicants’ interest; only those selected for an interview will be contacted.

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