Program Manager

pt Health; Calgary; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading healthcare provider in Calgary is seeking a Program Manager for a full-time permanent position to oversee and maintain program standards for Workers Compensation Board contracts. Key responsibilities include supporting return-to-work initiatives, evaluating participant progress, and managing resources. Candidates should have a Bachelor’s Degree and relevant experience, with strong communication and conflict resolution skills. The role promotes an inclusive workplace for all.

Qualifications

• 2 years of related experience in career and employment services or supervision.
• Experience with WCB is considered an asset.
• Experience working with diverse populations is preferred.

Responsibilities

• Direct and maintain program standards.
• Support injured workers in their return to work.
• Oversee decision-making for participant admission.

Skills

Conflict management and resolution

Written and oral communication

Task volume management

Education

Bachelor’s Degree

Job description

Program Manager, Full Time Permanent

Title :

Program Manager - Supporting our Workers Compensation Board and Insurance contracts

Department :

Vocational Services

Location :

Calgary, AB : 29 Street NE Lifemark Clinic

TheProgram Managerwill be responsible for directing and maintaining the integrity of program standards and overseeing and maintaining the direction of the program, including resource allocation, performance management, recruitment, training, quality assurance, conflict resolution, and program / business development.

Duties / Responsibilities :

• Support the execution and operation of an initiative to supportinjured workers with their return to work process
• Meet with senior management as needed to discuss pertinent issues or concerns regarding program standards, current practice, program evaluation, and future development
• Overseeing the decision-making process for admission and continued stay of participants
• Overseeing the progress evaluation of each participant to ensure the achievement of outcomes
• Development of materials necessary to deliver services

Minimum Qualifications :

• Bachelor’s Degree and 2 years of related experience in career and employment services, leadership, or supervision. Equivalencies will be considered.
• Experience working with WCB is considered an asset
• Ability to manage large task volume and competing priorities
• Excellent written and oral communication skills
• Strong conflict management and conflict resolution skills
• Experience working with diverse population groups and issues is preferred
• Security background check required
• May be required to work evenings and / or weekends

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups : Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at