Program Director

Lightworks; Toronto; On-site; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Base salary

Performance bonus

Equity participation

Full benefits package

Exposure to North America and APAC

Collaboration with Lightworks Principl

Job summary

Lightworks is seeking a seasoned Technical Program Director to own delivery execution across complex client engagements. You will sit with Principal Consultants inside client environments, guiding milestones and governance while representing delivery at executive levels.

In this client-facing, embedded role, you will stay inside the client environment, ensuring multi-workstream programs remain on track within regulated contexts, coordinating across Lightworks and third-party partners.

Qualifications

• 7–10+ years of project, program, or delivery management in large-scale enterprise technology programs.
• Experience in regulated industries (financial services, telecommunications, insurance, or government).
• Ability to operate with Director, VP, and CIO-level stakeholders, including executive materials.
• Strong command of Agile, waterfall, and hybrid delivery methods.
• Experience managing complex stakeholder landscapes including client teams, vendors, and internal delivery teams.
• Experience leading change management alongside technical delivery.
• Comfort with technical delivery conversations across cloud, data, AI infrastructure, security, or enterprise architecture.
• Strong project controls across milestones, RAID, dependencies, scope, budgets, resource plans, and executive reporting.
• PMP or PgMP, or equivalent credential required for regulated enterprise client.
• Cloud certifications or formal cloud training across AWS, Azure is an advantage.
• Fluent in delivery tooling—Jira, Confluence, MS Project, or equivalent.
• Bachelor's degree in Computer Science, Engineering, or a related technical discipline

Responsibilities

• Lead delivery governance across complex AI, cloud, and modernization programs, ensuring milestones, dependencies, risks, decisions, and outcomes are clear across all workstreams
• Own and maintain the project plan, delivery roadmap, RAID log, and governance cadence, and executive reporting across one or more active client engagements
• Own project resources function - ensuring the right people are deployed on the right engagements at the right time and forecast capacity against pipeline
• Own program budget tracking, monitor spend against approved budget, forecast to completion, and flag variance to the Engagement Lead
• Establish the operating rhythm for stand-ups, working groups, steering committees, and executive briefings
• Prepare and present concise, decision-oriented status reporting for Directors, VPs, and CIO-level stakeholders
• Coordinate across Lightworks, client teams, hyper-scalers, delivery partners, and third-party vendors to maintain alignment
• Identify delivery risks early, escalate with options and impact analysis, and help teams remove blockers
• Manage scope, approvals, change requests, dependencies, and action ownership in a disciplined way
• Maintain RACI clarity and ensure accountability across all workstreams
• Support engagement closeout, lessons learned, transition planning, and knowledge transfer
• Contribute to Lightworks delivery standards, templates, and repeatable practices

Skills

Delivery governance

Program management

Stakeholder management

Executive reporting

Agile methodology

Hybrid delivery

Budget management

Resource planning

Change management

Cloud & AI

Education

Bachelor's degree in Computer Science, Engineering, or a related technical discipline

PMP or PgMP credential

Tools

Jira

Confluence

MS Project

Job description

ABOUT LIGHTWORKS

Lightworks is a global firm that integrates consequential technologies and bolsters mission-critical programs. Launched in the AI era, Lightworks is powered by people who have spent decades implementing net-new and highly iterative technologies at scale across banking, insurance, telecommunications, and public infrastructure.

Our team brings deep engineeringexpertiseand first-hand knowledge of how organizationsoperate, distribute change at scale, and manage risk. We specialize in control plane engineering, bolstering mission-critical programs, modernization, and scaling emergent technologies.

THE ROLE

We are hiring a TechnicalProgramDirectorto own delivery execution across Lightworks' most complex client engagements. You will sit alongside Principal Consultants inside the client environment, holding the program together across workstreams, driving milestone accountability, andrepresentingdelivery at the executive level.

This is a client-facing, embedded role. You will be inside the client environment, not managing from a distance. You will be the person who keeps a complex, multi-workstream enterprise program on track inside a regulated institution.

WHAT YOU WILL DO

• Lead delivery governance across complex AI, cloud, and modernization programs, ensuring milestones, dependencies, risks, decisions, and outcomes are clear across all workstreams

• Own andmaintainthe project plan,delivery roadmap, RAID log, andgovernancecadence, and executive reportingacross one or more active client engagements

• Ownprojectresource management function - ensuring the right people are deployed on the right engagements at the right timeand working with the Head of Consulting to forecast capacity against pipeline,andmanaging bench utilisation

• Own program budget tracking, monitor spend against approved budget, forecast to completion, and flag variance to the Engagement Lead before it becomes an issue

• Establish the operating rhythm for stand-ups, working groups, steering committees, and executive briefings, ensuring each forum drives decisions and forward movement

• Prepare andpresent concise, decision-oriented status reporting for Directors, VPs, and CIO-level stakeholders

• Coordinate across Lightworks, client teams,hyper-scalers, delivery partners, and third-party vendors to maintainalignment, accountability, and delivery momentum

• Identifydelivery risks early, escalationwith clear options and impactanalysis, and help teams remove blockers before timelines or outcomes are affected

• Manage scope, approvals, change requests, dependencies, and action ownership in a disciplined and transparent way

• Maintain RACI clarity and ensure accountability is explicit across all workstreams

• Support engagement closeout, lessons learned, transition planning, and knowledge transfer so clients are set up for sustainable delivery after Lightworks exits

• Contribute to Lightworks delivery standards, templates, and repeatable practices

WHAT YOU MUST BRING

• Minimum 7-10 years of project, program, or deliverymanagement experienceinlarge-scale enterprise technology programs-cloud migration, AI deployment, platform modernisation,data transformation,or infrastructurechange

• Experience working inside or directly serving highly regulated industries-financial services, telecommunications, insurance, or government. Advisory-only or vendor-side experience without embedded client delivery is not sufficient.

• Proven ability tooperatewith Director, VP, and CIO-level stakeholders, including preparing executive materials, running governance forums, and communicating trade-offs clearly.

• Strong command ofAgile, waterfall, and hybrid delivery methods, with the judgement to apply the right model for the client environment.

• Experience managing complex stakeholder landscapes that include client teams, vendors,hyper-scalers, internal delivery teams, and executive sponsors.

• Experience leading change management alongside technical delivery – stakeholder adoption, communications planning, and embedding new ways of working.

• Confidence engaging in technical delivery conversations across cloud, data, AI infrastructure, security, or enterprise architecture. You do not need to be a hands-on engineer, but you must understand what your engineers are telling you.

• Strong project controls across milestones, RAID, dependencies, scope, change control, budgets, resource plans, and executive reporting.

• PMP orPgMP, or equivalent formal project/program management credentialrequiredfor regulated enterprise client.

• Cloud certificationsor formal cloud training across AWS, Azure is an advantage

• Fluent in delivery tooling-Jira Confluence, MS Project, or equivalent. You build a program structure others can navigate

• Bachelor's degree in Computer Science, Engineering, or a related technical discipline

WHAT WE OFFER

• Basesalary,and performance bonus, and equityparticipationbenchmarkedagainst senior delivery roles attier-oneconsultingand technologyfirms

• Full benefits package

• Exposure to some of the most consequential enterprise technology programs inNorthAmerica and Asia Pacific

• Close collaboration with the Lightworks Principals and founding team across strategy, delivery, platformdevelopmentand client growth