Program Coordinator, Energy Conservation

Enbridge; Toronto; On-site; CAD 78,000 - 90,000; Full time

Benefits offered by this job

Flexible benefits

Parental leave

Retirement plan with company stock

Paid time off

Wellness program

FlexWork hybrid

Job summary

Enbridge is seeking a Program Coordinator Energy Conservation to drive participation in its Commercial Energy Conservation programs through proactive customer engagement, program delivery, and relationship management. You will collaborate with Energy Solutions Advisors, customers, and partners to meet program targets and offer expert support across inquiries and incentive calculations.

The role requires a university degree and 2–4 years in energy, energy conservation, sales, or account

Qualifications

• University degree required in Engineering, Energy Management or related field.
• 2–4 years of progressive energy, energy conservation, sales, or account management experience.
• Strong computer skills, especially Excel, and experience with CRM platforms and reporting tools.
• Ability to analyze data, identify opportunities, and recommend improvements considering business impact.
• Excellent interpersonal, communication, and customer service skills for cross‑functional collaboration.
• Strong organizational skills to manage multiple priorities and meet deadlines.
• Commitment to Enbridge values of Safety, Integrity, Respect, and Inclusion.

Responsibilities

• Collaborate with advisors, customers, partners to drive participation in Commercial Energy Conservation programs.
• Manage inbound and outbound inquiries with timely, accurate program support.
• Engage inactive customers/partners to raise awareness and participation.
• Identify energy-saving project enhancements for multi-measure applications.
• Generate new opportunities via outreach campaigns, follow-ups, data analysis, and sales/marketing initiatives.
• Support application processing through documentation review, energy savings assessments, and incentive calculations.
• Use CRM for relationship management, project tracking, and workload reporting.

Skills

CRM systems

Excel

Data analysis

Customer service

Communication

Organization

Education

University degree in Engineering, Energy Management or related discipline

Tools

CRM software

Office 365

Job description

Posting End Date:

August 27, 2026

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

At Enbridge, we are committed to delivering safe, reliable energy while advancing innovative solutions that help our customers achieve their energy efficiency and sustainability goals. We are looking for a Program Coordinator Energy Conservation , who will play a key role in driving participation in our Commercial Energy Conservation programs through customer engagement, program delivery, and relationship management.

This position offers the opportunity to work collaboratively with customers, business partners, and internal stakeholders while contributing to meaningful energy savings across the commercial sector.

If you are passionate about customer service, energy conservation, and delivering results, we would love to hear from you. Apply today for this exciting opportunity with Enbridge.

What You Will Do:

• Collaborate with Energy Solutions Advisors, customers, business partners, and national accounts to drive participation in Commercial Energy Conservation programs and achieve program targets.
• Manage inbound and outbound customer and business partner inquiries, providing timely and accurate program support.
• Engage with key customers and partners who are not currently active in our programs to increase awareness and encourage participation.
• Identify and promote energy-saving project enhancements and technologies that support multi-measure applications and maximize customer value.
• Generate new opportunities through outreach campaigns, lead follow-up, data analysis, prospecting, and sales and marketing initiatives.
• Support application processing through documentation review, data analysis, energy savings assessments, and incentive calculations using approved tools and processes.
• Utilize customer relationship management (CRM) software for customer and business partner relationship and project tracking, and reporting workload management.

Who You Are:

• University degree in Engineering, Energy Management, Business, or a related discipline.
• Minimum 2 to 4 years of progressive experience in energy, energy conservation, sales, account management, or a related field.
• Strong computer skills with proficiency in Microsoft Office applications, particularly Excel, and experience using CRM platforms and reporting tools.
• Demonstrated ability to analyze data, identify opportunities for improvement, and recommend effective solutions while considering broader business impacts.
• Excellent interpersonal, communication, and customer service skills, with the ability to build relationships across cross-functional teams.
• Strong organizational skills with the ability to manage multiple priorities, work independently, and consistently meet deadlines.
• Commitment to Enbridge's core values of Safety, Integrity, Respect, and Inclusion, while contributing positively to team and business objectives.
• Ability to provide recommendations for change and contribute towards continuous improvement while considering the big picture implications.

Preferred:

• Experience supporting commercial sector customers through technical sales or customer service roles.
• Knowledge of Commercial HVAC systems and energy efficiency technologies.
• Experience with energy conservation program delivery and incentive-based programs.
• Project Management and/or Change Management experience.
• Certified Energy Manager (CEM) designation or related certification is considered an asset.

Working Conditions: Office environment with occasional travel to site

Salary: Ranges from $78,000 - $90,000 CAD for Ontario locations based upon candidate's experience, skills, and internal equity.

Applicable compensation policies and guidelines apply to internal candidates.

Benefits:

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
• Valuable retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
• An Employee and Family Assistance Program.
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well‑being.
• Enbridge's FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [e-mail].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com