Program Coordinator

Okanagan College; Kelowna; On-site; CAD 71,000 - 104,000; Full time

Job summary

Okanagan College is seeking a Program Coordinator for the CSCT portfolio in Kelowna. You will implement and evaluate contract training programs, develop new courses, and manage proposals to meet client requirements while supporting revenue targets.

You will recruit and supervise CSCT instructors, coordinate scheduling, and liaise with businesses and partners to deliver training that aligns with client needs.

Qualifications

• Diploma or degree in a related area with emphasis on data/software and emerging technologies.
• 2 to 5 years related experience in sales, industry, private sector, or technology.
• Experience in program design, development and evaluation is preferred.
• Proven ability to manage projects and coordinate stakeholders.

Responsibilities

• Develop and evaluate CSCT programs and courses for contract training to meet revenue targets.
• Identify prospective clientele and develop proposals to meet client needs.
• Support day-to-day operations of corporate and contract programs and courses.
• Prepare schedules, room bookings and enrollment data in systems.
• Recruit, supervise and evaluate CSCT instructors for courses.
• Address client and student concerns promptly while maintaining quality.
• Collaborate with directors and partners to promote courses and programs.
• Develop staffing forms for CSCT instructors and maintain budget plans.
• Monitor revenue and expenditures, and analyze trends and forecasts.

Skills

Team collaboration

Initiative & self-direction

Detail-oriented

Project management

Budgeting & analytics

Verbal & written communication

Problem solving

Relationship building

Adaptability

Cross-functional coordination

Education

Diploma or degree in a related area

Tools

Microsoft Office

AI products

Training software

Survey software

Data management systems

Job description

When you join Okanagan College, you’re joining a team that’s transforming lives and communities.

Every course you create, every student you support and every connection you build, it all matters.

Be a part of a vibrant campus community, where the work you do every day truly makes a difference.

Desired Start Date: November 2, 2026
Salary Range: $70,719 - $103,721 annually (Typical hiring range $84,863 - $94,292 annually)
Bargaining Unit: Exempt - Administrators
Appointment Type: Continuing Full-Time
Posting Closing Date: October 25, 2026

Your Opportunity

Under the general direction of the Associate Director, Continuing Studies and Corporate Training the Program Coordinator is responsible for implementing and evaluating new and existing CSCT programs and courses for contract training, with the goal of meeting and exceeding revenue targets within the Division.

The Program Coordinator identifies and develops prospective clientele for corporate training. They design, develop and evaluate new courses and work with prospective clientele to develop and implement proposals which identify training to meet a client’s requirements. Key daily responsibilities include supporting the day-to-day operations of corporate and contract programs and courses, preparing schedules and room bookings, tracking and maintaining data in registration systems, and supporting subject-matter experts during the development of Corporate Training programming.

The Program Coordinator is responsible for recruitment, selection, supervision and evaluation of CSCT instructors for new and existing CSCT training and acts as the first point of contact to address client and student concerns with respect to CSCT training.

While this position reports to the Associate Director, the incumbent will also work directly with the Director of Continuing Studies & Corporate Training for mentorship and professional development.

Functions and Duties

1. 1. The corporate training Program Coordinator is responsible for business development to build the corporate client base, performs needs analysis, opportunity identification and recommendation of training solutions. This role creates proposals and manages and maintains ongoing client and other stakeholder relations.
2. 2. Designs, develops, and plans new CSCT courses.
3. 3. Plans, schedules and implements existing CSCT courses and programs.
4. 4. Liaises with businesses, service providers, government organizations, and not-for-profits in the region to answer queries and respond to requests regarding CSCT training.
5. 5. Works with community and corporate partners to propose, negotiate and execute service agreements for delivery of existing courses and programs with the goal of meeting and exceeding revenue targets.
6. 6. Works collaboratively with other Portfolios, institutions, organizations, and businesses to deliver specific CSCT programs and contract training to meet the requirements of corporate clients.
7. 7. Assists in developing and updating short and medium range plans to support Division programs, courses and operations.
8. 8. Prepares an annual plan and budget, according to established policies and procedures, for the approval of the Associate Director relating to designated program portfolio, including new and existing CT courses, and other projects related to the portfolio.
9. 9. Monitors revenue and expenditure statements relative to approved budget with the goal of meeting or exceeding targets and maintains statistical data including trends, forecasts and projections.
10. 10. Comfort and experience in working with emerging technologies, such as AI, data management systems, and survey software.
11. 11. Responsible for recruitment, selection, supervision and evaluation of CSCT instructors for new and existing Corporate Training courses.
12. 12. Prepares staffing forms for CSCT instructors
13. 13. Ensures client and student concerns, complaints, and suggestions are addressed in a timely fashion.
14. 14. In cooperation withthe Associate Director, develops and supports implementation of promotional plans for new and existing courses as well as existing programs within the designated portfolio.
15. 15. Performs other duties as assigned.

Education and Experience

Diploma or degree in a related area, with particular emphasis on data/software and emerging technologies, sales, business, technical writing, project management or instructional design. 2 to 5 years related experience, preferably in sales, industry, the private sector, or technology.

Skills and Abilities

• Demonstrated capacity to work effectively in a collaborative team environment, and in taking initiative with limited supervision/direction
• Ability to deal tactfully and diplomatically with internal and external contacts
• Must be flexible, extremely detail-oriented and able to manage high work volume and conflicting priorities in order to meet deadlines
• Demonstrated project management skills
• Strong written and verbal communication skills
• Creative problem solver
• Strong budgeting and analytical skills
• Proficiency in using Microsoft Office, AI products, training software, survey software; ability to generate and analyze reports

Our Values:

Students first: Creating meaningful life-long educational opportunities of the highest quality for alumni, current, and future students is at the heart of everything we do.

Community: We are one College. We enthusiastically embrace the opportunity to work with, learn from, and support everyone we encounter collaboratively and collegially.

Respect: We welcome, embrace, and celebrate that which make us unique in creating an environment in which every individual is valued, affirming our commitment to human dignity for all.

Courage: We are courageous in our actions in areas that contribute to positive change in our communities and beyond. We have the courage to be vulnerable. We are truthful, sincere, and act ethically with honesty and fairness.

Relationships: We steward meaningful relationships built on a foundation of reciprocity. We are compassionate, empathic, and care for the holistic well-being of students, employees, community members, and the land.

Distinction: We choose activities in which we can achieve excellence and positively impact society.

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail].