Program Coordinator

City of Grande Prairie; Grande Prairie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A vibrant local government in Alberta seeks a Program Coordinator to lead the planning and delivery of diverse programs and initiatives. This role involves implementing community-based programming, ensuring accessibility across various locations, and collaborating with internal departments. Ideal candidates will have post-secondary education in relevant fields, experience in program delivery, and strong communication skills. Compensation includes a salary range of $30.63 to $39.62 per hour, alongside a comprehensive benefits package.

Benefits

Comprehensive benefits package

Qualifications

• Minimum of 2 years of applicable experience in creating, implementing, coordinating, and delivering programs.
• Ability to work independently with minimal supervision.
• Valid Class 5 driver’s license with the ability to travel between sites.
• First Aid Certification – CPR Level C required.

Responsibilities

• Plan, develop, implement, and evaluate public and special interest programs.
• Monitor program participation and overall success to inform future programming.
• Manage daily program registration processes and oversee customer interactions.
• Ensure programs are delivered within approved budgets.

Skills

Friendly, outgoing, and team-oriented attitude

Excellent written and verbal communication

Proven time management

Problem-solving skills

Analytical skills

Education

Post-secondary education in Education, Recreation, Early Childhood Learning, or Community Development

Tools

Microsoft Office Suite

Adobe

Recreation Management Systems

Xplor Recreation

Job description

The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

Position Responsibilities

The Program Coordinator is responsible for the planning, development, coordination, and delivery of a diverse range of programs and initiatives for the City of Grande Prairie. This role leads the creation and implementation of recreational, and community‑based programming that responds to community needs and supports City priorities. Programs are delivered across various City facilities and community locations. The Program Coordinator works collaboratively with internal departments and community partners to ensure programs are accessible, well‑coordinated, and effectively delivered for residents of all ages.

Program Planning and Implementation

• Plan, develop, implement, and evaluate public, and special interest programs at various City locations.
• Ensure programs are responsive to the needs of the community.
• Deliver programs across multiple community locations.
• Monitor program participation, registration trends, and overall success to inform future programming decisions.
• May supervise staff in areas such as Playcare and program delivery.

Development of Public Programming

• Design and implement public and community programs, including family programming, learn‑to‑play initiatives, community development workshops, and recreational workshops.
• Conduct market research to identify community needs and inform program development.
• Monitor registrations, participation levels, and program outcomes to assess effectiveness.
• Provide recommendations for Playcare hours based on market trends and facility usage.
• May supervise staff in areas such as Playcare and program delivery.
• Collaborate with internal departments such as Marketing, Communications, and others to ensure program success.

Budget and Financial Oversight

• Monitor, track, and approve program‑related expenditures.
• Ensure programs are delivered within approved budgets and support overall financial sustainability.

Customer Service, Registration, and Data Integrity

• Manage daily program registration processes and oversee customer interactions related to registrations, special requests, complaints, feedback, and new program inquiries.
• Design and maintain program intake forms.
• Ensure all program documentation is completed accurately to reduce liability.
• Maintain, store, and organize program and volunteer records in compliance with FOIP requirements.
• Ensure reporting and record‑keeping requirements are met.
• Additional duties as required.

Qualifications

• Post‑secondary education in Education, Recreation, Early Childhood Learning, or Community Development.
• Minimum of 2 years of applicable experience in creating, implementing, coordinating, and delivering programs for children, youth, and adults. A combination of education and experience may also be considered.
• Friendly, outgoing, and team‑oriented attitude skills.
• Excellent written and verbal communication abilities.
• Proven time management, problem‑solving, and analytical skills.
• Advanced knowledge of office functions, including Microsoft Office Suite and other supporting software such as Adobe.
• Ability to work independently with minimal supervision.
• Experience with Recreation Management Systems required; experience with Xplor Recreation asset.
• Valid Class 5 driver’s license with the ability to travel between sites.
• First Aid Certification – CPR Level C required.

Hours

The standard workweek consists of an average of 35 hours, with the specific schedule being determined by the immediate supervisor.

Compensation

Salary range of $30.63 to $39.62 per hour as per the Out‑of‑Scope Agreement.

Benefits

Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com)

Diversity & Inclusion

The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.

Selection Process

We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

• To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up‑to‑date resume.
• Our application review process includes a thorough evaluation of all submissions. Short‑listed candidates will be contacted for interview scheduling.
• This posting may be used to fill future vacancies in this position.
• This posting may be used to fill more than one position.
• This posting will be open until a suitable candidate(s) is/are found.

After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position.

To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job‑specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.