Program Change Control Manager

Thales Avionics, Inc. (AGS); Ottawa; Hybrid; CAD 90,000 - 115,000; Full time

Job summary

Thales Avionics, Inc. (AGS) in Ottawa, ON, seeks a Program Change Control Manager to own the intake, governance, and alignment of the AJISS program’s project delivery pipeline. You will ensure changes are analyzed, triaged, planned, and formally approved across multiple workstreams.

This hybrid role requires the ability to chair the PCCB, manage change plans, and coordinate validation activities with minimal travel, while complying with export control and security requirements.

Qualifications

• Bachelor’s degree or college diploma in Business Administration, Project Management, or related technical field.
• Minimum of five to seven years of demonstrated experience in a similar role in the last ten years.
• Proven Change management experience owning the strategic intake pipeline, governing PCCB, and managing program change plans.

Responsibilities

• Own the Strategic Intake Pipeline: gatekeeper for unified change request intake.
• Lead the Impact Triage Process against baselines (budget, timeline, milestones).
• Govern the Program Change Control Board (PCCB): chair sessions and present assessments.

Skills

Gatekeeping

Change management

Project governance

JIRA

PowerPoint

Excel

SharePoint

Word

Education

Bachelor’s degree or college diploma in Business Administration/Project Management

5–7 years of experience in a similar role

Tools

JIRA

SharePoint

PowerPoint

Job description

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Program Change Control Manager

Ottawa, ON - Hybrid

Regulatory Compliance Requirements

• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR
• Requires a positive Controlled Goods assessment as you will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program
• Required to obtain and maintain a Security Clearance at the NATO Secret Level

Position Summary

We have a current vacancy for a Program Change Control Manager who owns the integrity, governance, and governance level intake of the organization's project delivery pipeline. This role is responsible for ensuring that any change is analyzed, triaged, categorized, planned, and formally approved. This role focuses on business delivery governance and acts as a strategic partner, overseeing and aligning changes across the AJISS program.

Key Areas of Responsibility

• Own the Strategic Intake Pipeline: Serve as the primary gatekeeper for the unified change request intake, ensuring incoming project and business transformation requests are complete and valid.
• Lead the Impact Triage Process: Evaluate incoming requests against project baselines (budget, timeline, milestones).
• Partner instantly with other business functions to assess cross functional business impacts.
• Govern the Program Change Control Board (PCCB): Chair the sessions, presenting formalized impact assessments and facilitating data driven approval decisions.
• Prioritize all change requests across the program in line with strategic goals and annual objectives (with support from advisory board).
• Manage Program Change Plan: Maintain the master program change log.
• Ensure approved changes are formally integrated into project plans and that variances are tracked transparently.
• Implementation Planning: Coordinate implementation planning across workstreams/teams for approved changes, ensuring plans include deliverables, owners, timelines, dependencies, and activities.
• Ensure implementation plans are feasible and align with program schedules and governance requirements.
• Validation Oversight: Define validation oversight for implemented changes (test evidence, operational readiness checks, business sign off).
• Ensure relevant stakeholders participate in validation activities and that evidence is collected and stored.
• Confirm acceptance criteria is complete before closure.
• Closure Governance: Lead closure decision processes.
• Ensure lessons learned are captured.
• Pipeline Optimization: Continuously refine intake criteria, threshold rules (what requires a formal vote vs. fast track or administrative approval), and workflow routing.

Minimum Qualifications

• Bachelor's degree or college diploma in Business Administration, Project Management, or a related technical field, and/or relevant experience
• Minimum of five to seven years of demonstrated experience in a similar role in the last ten years
• Proven Change management experience specifically: owning the strategic intake pipeline, governing the Program Change Control Board (PCCB), and managing program change plan in a Complex Program.
• Ability to work independently with minimal supervision.
• Strong organizational skills and ability to balance multiple priorities.
• Ability to manage and control project records and documentation.
• Proficiency in using Microsoft Word, Excel, SharePoint, PowerPoint and JIRA.

Preferred Qualifications

• Detailed knowledge and understanding of the Defence Sector.
• Experience supporting complex projects.
• Leadership Training.
• Prosci Certification.
• CAPM/PMP Certification.

Special Position Requirements

• Schedule: 40 hours per week / 5 day per week.
• Physical Environment: Hybrid role - Onsite and remote working.
• Travel: Minimal travel required.

Compensation

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) $90,000 - $115,000 CAD Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencie