Profitability & Store Ops Coordinator

Indigo Books & Music; Toronto; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading retailer in Ontario is seeking a Coordinator for Retail Operations and Profitability. This role is critical for ensuring that store teams operate successfully, manage budgets effectively, and enhance customer experiences. The ideal candidate should have a strong operational background and excellent communication skills. Join us to contribute to a vibrant retail environment focused on serving our customers with excellence.

Responsibilities

• Support effective operational processes for employee and customer satisfaction.
• Administer a store budget to ensure necessary supplies are available.
• Work with vendors and internal teams to implement service stock programs.
• Model customer-centric behaviors in all decisions.
• Identify opportunities for continuous improvement.

Skills

Basic knowledge of SAP

Intermediate understanding of Excel

Strong operational background

Strong communication and interpersonal skills

Excellent time management skills

Creative, enthusiastic, and flexible

Team-oriented

Education

At least 2 years of progressive experience in a retail environment

Budget administration experience

Job description

A leading retailer in Ontario is seeking a Coordinator for Retail Operations and Profitability. This role is critical for ensuring that store teams operate successfully, manage budgets effectively, and enhance customer experiences. The ideal candidate should have a strong operational background and excellent communication skills. Join us to contribute to a vibrant retail environment focused on serving our customers with excellence.