professional services manager - business services

NEO BIZ SOLUTIONS INC.; Winnipeg; On-site; CAD 50,000 - 65,000; Full time

Job summary

Une entreprise de solutions d'affaires recherche un gestionnaire compétent pour analyser les problèmes administratifs, gérer des projets et superviser une petite équipe. Le candidat idéal aura un diplôme de niveau Bachelor's et une expérience de 3 à 5 ans dans le domaine. Cette position demande une attention particulière aux détails et des compétences de communication exceptionnelles. Le poste est permanent et à temps plein, avec des horaires de 30 heures par semaine.

Qualifications

• Minimum de 3 ans d'expérience dans un environnement similaire.
• Capacité à travailler sous pression et à respecter des délais serrés.
• Compétences interpersonnelles efficaces et flexibilité.

Responsibilities

• Analyser les problèmes administratifs pour aider les employés.
• Gérer les projets et les programmes.
• Développer des plans d'action.
• Évaluer et planifier les opérations des établissements de services.
• Superviser une équipe de 3-4 personnes.

Skills

Attention to detail

Client focus

Excellent oral communication

Excellent written communication

Team player

Education

Bachelor's degree

Job description

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 hours per week
• Education :
• Expérience :

Education

• Bachelor's degree

Tasks

• Analyzes the administrative issues in order to provide help to the employee
• Coordinate projects and programs
• Develop action plans
• Direct the operations of an organization or department that provides services
• Evaluate the operations of establishments that provide services to business
• Plan and organize the operations of establishments that provide services to business
• Provide expertise in response to clients needs
• Review projects and programs
• Hire, train, direct and motivate staff
• Market business services
• Plan and control budget and expenditures
• Direct and advise staff in the development and implementation of service quality assessment strategies
• Plan, administer and control budgets for client projects, contracts, equipment and supplies
• Plan, develop and organize the policies and procedures of establishments
• Represent the company within various economic and social organizations
• Monitor and evaluate

Supervision

• 3-4 people

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large caseload
• Large workload
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Innovation

Experience

• 3 years to less than 5 years

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities