Professional Sales Representative

JMA MARKETING INC.; Quebec; On-site; CAD 40,000 - 50,000; Full time

Job summary

A fast-growing marketing firm in Gatineau is seeking a Sales and Customer Service Representative. This role involves engaging with customers, resolving inquiries, and promoting products. Ideal candidates will have a background in sales or customer service, excellent communication, and multitasking skills. Join a supportive team where contributions are valued and advancement opportunities are abundant.

Qualifications

• Previous experience in sales, retail, or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Interact with customers in-person, over the phone, and via email.
• Engage with potential customers to promote products and drive sales.
• Resolve customer complaints and concerns in a timely manner.

Skills

Sales experience

Communication skills

Problem-solving abilities

Attention to detail

Multitasking

Tools

Microsoft Office

CRM software

Job description

Job Description

Are you passionate about providing exceptional customer service while driving sales success? Do you thrive in a dynamic and fast-paced environment? If so, we have the perfect opportunity for you!

Jma Marketing is currently seeking 2motivated individuals to join our Sales department. As a Sales Representative, you will play a key role in delivering outstanding service to our customers while driving revenue growth for our company.

Position: Sales and Customer Service Representative

Location: Gatineau

Employment Type: Full-time

Compensation, with performance-based incentives

Responsibilities

• Interact with customers in-person, over the phone, and via email to address their inquiries, provide product information, and assist with purchasing decisions
• Proactively engage with potential customers to promote our products and services and drive sales conversions
• Maintain a thorough understanding of our product offerings, pricing, and promotions to effectively communicate value propositions to customers
• Process orders, returns, and exchanges accurately and efficiently, ensuring a seamless customer experience
• Collaborate with team members to identify opportunities for process improvements and contribute to the achievement of departmental sales targets
• Resolve customer complaints and concerns in a professional and timely manner, striving to exceed customer expectations

Qualifications

• Previous experience in sales, retail, or customer service preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office and CRM software is an asset

Join us and become part of a dynamic team where your contributions are valued, and opportunities for growth and advancement are available. If you are ready to take your career to the next level, apply now and embark on an exciting journey with JMA Marketing.

Company Description

JMA Marketing Inc. is a fast-growing Marketing firm based in Gatineau. For over 7 years, we have specialized in delivering exceptional customer service, Sales, and tailored marketing solutions on behalf of leading telecommunications companies for major brands across Canada.

At JMA, we believe in creating a supportive and high-energy work environment where every team member has the opportunity to learn, grow, and achieve their career goals. Our culture is built on teamwork, integrity, and a strong work ethic. We are proud to provide hands‑on training, leadership development, and career advancement opportunities for individuals who are motivated and eager to succeed.

By joining JMA, you’ll be part of a dynamic team that values professionalism, customer satisfaction, and continuous improvement. We work hard, celebrate achievements, and encourage a “work hard, play harder” mentality—making JMA a place where careers and people thrive.