Production Supervisor

7-Eleven, Inc; Richmond; On-site; CAD 36,000 - 39,000; Full time

Job summary

7-Eleven, Inc. is seeking a Food Production Supervisor to oversee the daily food production line in a Canadian facility. You will manage staff, monitor workflow, ensure quality and safety standards, and drive continuous improvement while adhering to regulatory requirements.

The role requires supervising staff, coordinating shifts, and maintaining production records. You will implement process improvements, manage equipment maintenance, and uphold HACCP/SQF compliance across operations.

Qualifications

• Minimum grade 12 or equivalent.
• Relative work experience in food production or supervision is preferred.
• Supervisor skills/experience are assets for leading a team.

Responsibilities

• Train, mentor, and supervise production staff, including assigning tasks and monitoring performance.
• Schedule shifts and manage staffing levels to meet production demands.
• Supervise and coordinate activities to ensure efficient and timely production of food products.
• Monitor production processes for quality, recipes and specifications.
• Ensure production targets are met while maintaining high-quality output.
• Maintain accurate production records and submit regular reports to management.

Skills

Reading

Writing

Math

Basic Computer Skills

Equipment

Education

Minimum grade 12

Relative experience

Supervisor skills/experience asset

Tools

Calculators

Wrapping machine

Metal detector

Conveyor belts

Thermometer

Weighing scales

Job description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world.We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day.If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

POSITION PURPOSE:

The Food Production Supervisor oversees the daily operations of the food production line in a manufacturing facility. This role ensures that production processes meet quality, safety, and efficiency standards while complying with regulatory requirements. The supervisor manages production staff, monitors workflow, and ensures that products are manufactured to meet customer and company specifications.

Operations:

• Train, mentor, and supervise production staff, including assigning tasks and monitoring performance.

• Schedule shifts and manage staffing levels to meet production demands

• Supervise and coordinate the activities of production staff to ensure efficient and timely production of food products.

• Monitor production processes to ensure adherence to quality standards, recipes, and specifications.

• Ensure production targets are met while maintaining high-quality output.

• Performs Pre-Operational, Operational and Post-Operational Inspection throughout production areas.

• Address employee concerns, resolve conflicts, and foster a positive work environment.

• Identify and implement process improvements to increase productivity and reduce waste.

• Monitor equipment performance and coordinate maintenance or repairs as needed.

• Ensure proper use of machinery and tools to maximize efficiency and minimize downtime.

• Monitor raw material and packaging inventory levels to ensure uninterrupted production.

• Coordinate with procurement and inventory teams to ensure timely availability of materials.

• Maintain accurate production records, including output, downtime, and quality metrics.

• Prepare and submit regular reports to management on production performance, issues, and improvements.

• Ensures General Organization and Cleanliness in Production Floor.

• Performs other duties and responsibilities as assigned by management.

Quality and Food Safety:

• Ensures HACCP and SQF compliance

• Maintains any required food handlers’ certification/ license as required and ensures staff is certified.

• Ensure all documentation complies with regulatory and company standards.

• Assisting Food Center Manager in internal audit as and when required.

Human Resources & Safety:

• Follows HR practices and procedures for positive discipline. Provides regular motivational and corrective feedback to employees as required.

• Attending the Health and Safety Meetings Monthly ensuring all Health and Safety Regulations and Requirements are being followed and met daily. Reporting any hazards to the team.

• Promotes and displays proactive, positive leadership qualities to the team.

• Gives direction-guidance to sandwich makers, machine operator's, lead hands on performance, training and positive discipline.

EDUCATION/EXPERIENCE:

• Minimum grade 12

• Relative experience

• Supervisor skills and experience an asset

SKILLS/QUALIFICATIONS/TRAVEL:

• Reading- High School

• Writing- High School

• Math- High School

• Basic Computer Skills

• Equipment- Calculators, wrapping machine, metal detector, conveyor belts, thermometer, weighing scales.

Travel- Minimal – No.

PHYSICAL EFFORT/WORKING CONDITIONS:

• Must be able to work in Cold environment.

• Lifting, Bending and twisting. Ability to lift up to 20 lbs.

DECISION MAKING/PROBLEM SOLVING/IMPACT:

• Setting priorities

• Schedules

• Resolving product shortages – job situations

• Retrieving information when systems fail/shut down

• Resolving staff conflict

• Purchasing supplies, and forecasting for product orders

BUDGET/REVENUE

• No responsibility.

Hours & Schedule

• Pay: $26–$28/hour

• Full-time: 40 hours/week

• Flexible shifts: Candidates must be available to work varying shifts based on operational needs, including:

  • 11:00 PM–7:00 AM

  • 3:30 AM–11:30 AM

  • 11:30 AM–1:30 PM

Shift times may vary based on business and operational needs.

The list of requirements, duties, responsibilities is not exhaustive but is merely the most accurate list for the current position. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

Pay: $17.00 -$29.50 Hourly

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative For Hiring.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.