Production Supervisor

Mission Thrift Store | BFM Foundation (Canada); City of Langley; On-site; CAD 32,000 - 34,000; Full time

Benefits offered by this job

Health Benefits Package after probab한?

Job summary

Mission Thrift Store Langley is seeking a Production Supervisor to oversee the back processing workroom, ensuring donations are prepared for the sales floor and priced appropriately. You will lead volunteers, maintain safety and cleanliness, and coordinate with Store Manager and Assistants to optimize product flow from donation to floor.

Reporting to the Store Manager, you will help drive efficient processing, monitor inventory control, and provide input on pricing strategies while supporting

Qualifications

• High School Diploma or equivalent required.
• 3+ years retail experience; 1+ year people leadership preferred.
• Experience in volunteer coordination is an asset.

Responsibilities

• Supervise and support volunteers in the processing workroom to meet daily goals.
• Maintain a clean, safe, organized donation and production area.
• Monitor items for sorting, pricing, and preparation for sales floor.
• Occasionally drive the truck for pickups or deliveries.
• Collaborate with Store Manager and Assistants on evaluations and improvements.
• Delegate tasks to move inventory to the retail floor efficiently.

Skills

Retail management

Prioritization

Barcoding/price tagging

Cash registers/POS

Health and safety

Communication

Empathy & patience

Analytical/problem-solving

Attention to detail

MS Office

Time management

Education

High School Diploma or equivalent

Retail/warehouse/volunteer coordination experience asset

Tools

Cash registers / POS systems

Barcoding systems

Microsoft Office

Job description

MISSION THRIFT STORE

LANGLEY

PRODUCTION SUPERVISOR

(Full-Time)

JOB POSTING

BFM Foundation Canada is a national Christian organization with over 50 Mission Thrift Stores across the country. The net revenue from all Mission Thrift Stores is devoted to the Joint Ministry of BFM Foundation Canada and Bible League Canada (BLC). These funds are used to establish adult and children’s literacy programs, church planter training, and distribute Bibles in many places around the world. In addition to this we also work with local organizations and support them with goods. Our stores are operated primarily by dedicated volunteers.

WHY WORK HERE

You have a passion for thrift. You are motivated, looking for a role with a purpose, and have a desire to make a difference in your local community. You want to serve through retail and recycling. You want to further your career in retail. You like to have fun at work.

PURPOSE OF THE POSITION

The Production Supervisor plays a vital role in the effective operation of Mission Thrift Store Langley, overseeing the back processing workroom to ensure that donations are effectively prepared for the sales floor. This position is responsible for processing raw donations, evaluating products, and assigning fair market prices. Reporting to the Store Manager, and working closely with the Assistant Managers and Receiver, this role ensures that incoming goods are handled efficiently and moved promptly to the sales floor through the coordinated efforts of staff and volunteers. The Production Supervisor plays a key role in maximizing product flow from donation to floor placement, and calls for knowledge of inventory control, pricing, delegation, and separation of duties, as well as the promotion of health, safety, and cleanliness throughout the store. An understanding of thrift store customers is essential, along with the ability to motivate volunteers to deliver exceptional service.

The Production Supervisor reports to and works in partnership with the Store Manager.

HOW YOU WILL CONTRIBUTE

• Supervise and support volunteers in the processing workroom, delegating tasks and ensuring that daily goals are met with efficiency and excellence.
• Maintain a clean, safe, and organized donation and production area that allows for easy product accessibility and an orderly workflow.
• Monitor donated items and ensure that products are sorted, priced, and prepared for the sales floor in a timely and efficient manner.
• Occasionally drive our truck for a pick up or deliver clothing or metal recycling.
• Communicate clearly and effectively with volunteers and staff to foster a positive and collaborative work environment.
• Assist in training, guiding, coaching, mentoring, and motivating volunteers to develop skills and confidence in their respective roles.
• Model an excellent work ethic by promoting cleanliness, order, and adherence to safety standards throughout the processing area.
• Work with the Store Manager, Assistant Managers and Receiver to develop and implement an annual evaluation of the processing area to identify needs, challenges, and opportunities for improvement.
• Delegate tasks to help move inventory through the processing area and onto the retail floor efficiently and safely.
• Provide input on inventory control, pricing strategies, and product placement to ensure efficiency and profitability.
• Participate in regular staff meetings to provide updates, share successes, and address any operational concerns.
• Support the Mission Thrift team in special projects, seasonal events, and other tasks assigned by the Store Manager.

QUALIFICATIONS

Education

• High School Diploma or equivalent is required.
• Experience in retail operations, warehouse management, or volunteer coordination will be considered an asset.

Experience

• 3+ years of experience in retail.
• 1+ years of people leadership (volunteer leadership is preferred).

Skills

• Excellent retail management skills.
• Ability to prioritize and move goods within a high-volume warehouse.
• Ability work safely and efficiently within a fast-paced and high-traffic environment.
• Strong knowledge of barcoding and price tagging, as well as the operation of cash registers and Point-of-Sales systems.
• Strong understanding of Health and Safety standards.
• Strong communication skills, including verbal, written, and active listening.
• High degree of empathy, compassion, and patience.
• Analytical, problem-solving, and decision-making skills.
• High attention to detail and organization.
• Proficient in computer functions (i.e. Microsoft Office) to manage communications.
• Effective time management skills.

WORKING CONDITIONS

• This job is performed mostly indoors in a thrift store retail setting.
• Extensive work interfacing with people.
• Potential for conflict with people internally or externally that may be unforeseen.
• Frequent standing, walking, reaching, bending, and crouching/squatting to the floor.
• Lifting, carrying, pulling, and pushing goods weighing up to 50 pounds.

COMPENSATION EXPECTATIONS

Compensation will be $23-25 per hour, based on experience and skills. A Health Benefits Package will be available after the probation period is successfully completed.