Production Print Field Technician: Onsite Repairs & Support

Konica Minolta Business Solutions U.S.A., Inc.; Calgary; On-site; CAD 48,000 - 72,000; Full time

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking a Production Print Field Service Technician to perform on-site maintenance and repairs for production print equipment across Canada.

You will diagnose issues, perform preventive maintenance, and calibrate machines to ensure peak performance while delivering outstanding customer service. The role requires independent work, strong mechanical and electrical troubleshooting skills, and willingness to travel within Canada.

Qualifications

• Experience in servicing and repairing production print machinery.
• Proficient in mechanical and electrical troubleshooting in production print environments.
• Familiar with production print technologies and systems.
• Strong communication and customer service orientation.
• Ability to work independently across client environments.

Responsibilities

• Perform on-site maintenance and repairs for production print equipment.
• Diagnose and resolve technical issues promptly to minimize downtime.
• Conduct regular inspections and preventive maintenance.
• Install, configure, and calibrate production print machinery.
• Collaborate with clients to provide excellent service.
• On-site service of MFPs and manage parts and calls to meet KPI targets.

Skills

Technical troubleshooting

Production printing equipment

Customer service

Independent work

Travel within Canada

Tools

MFP maintenance

Windows OS

Printing apps

Job description

Konica Minolta Business Solutions U.S.A., Inc. is seeking a Production Print Field Service Technician to perform on-site maintenance and repairs for production print equipment across Canada.

You will diagnose issues, perform preventive maintenance, and calibrate machines to ensure peak performance while delivering outstanding customer service. The role requires independent work, strong mechanical and electrical troubleshooting skills, and willingness to travel within Canada.