Product Support & Technical Publications Engineer

Bombardier; Dorval; Hybrid; CAD 80,000 - 105,000; Full time

Benefits offered by this job

Insurance plans

Employee Assistance Program

Competitive base salary

Job summary

Bombardier is seeking an Analyst, Product Support to support and modernize our Technical Publications ecosystem. You will bridge Engineering, IT, and publishing teams to transform CAD and PLM data into accurate, structured maintenance content for interactive and 3D delivery.

You will contribute to data pipelines, standards, and validation rules, while engaging with stakeholders across the organization to meet demanding timelines and quality targets.

Qualifications

• Degree in Computer Science, Software Engineering, Information Systems, Engineering (or equivalent).
• 5+ years of experience in PLM/CAD data integration, 3D visualization, or technical publishing modernization.
• Familiarity with CSDB/CMS structures and S1000D/IETM concepts is a strong advantage.

Responsibilities

• Report to the Supervisor of the Technical Publications Development team and contribute to strategic and tactical decisions related to Technical Publications applications, PLM integration, 3D visualization technologies, and digital publication modernization.
• Act as a technical bridge between Engineering (PLM/CAD), Technical Publications, IT, and external suppliers, ensuring engineering authoritative data is transformed into accurate, configuration controlled maintenance information.
• Integrate CAD and PLM data (Teamcenter structures, BOMs, effectivity, JT, NX and CATIA datasets) into Technical Publications processes and downstream digital deliverables.
• Define and govern data pipelines for extracting, transforming, validating, and publishing CAD derived geometry, metadata, and technical content for interactive and 3D maintenance documentation.
• Develop, maintain, and evolve structured publishing frameworks, including XML/S1000D structures, schemas, and validation rules.

Skills

Communication skills

Bilingual French/English

Customer orientation

Cross-functional collaboration

Education

Degree in Computer Science, Software Engineering, Information Systems, Engineering (or equivalent)

Tools

Teamcenter

JT datasets

NX

CATIA

Python

SQL

Git

CI/CD

Job description

Bombardier is seeking an Analyst, Product Support to support and modernize our Technical Publications ecosystem. You will bridge Engineering, IT, and publishing teams to transform CAD and PLM data into accurate, structured maintenance content for interactive and 3D delivery.

You will contribute to data pipelines, standards, and validation rules, while engaging with stakeholders across the organization to meet demanding timelines and quality targets.