Product Support Representative- Construction

WAJAX; Kitchener; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading provider of industrial products in Canada is seeking a Sales Representative to manage customer satisfaction and identify new opportunities in Kitchener. The role requires a college diploma and 2-3 years of sales experience. The ideal candidate will have heavy equipment knowledge and proficiency in Microsoft Office and CRM systems. Competitive salary and a comprehensive compensation package offered.

Benefits

Competitive pay

Benefits

Learning and development opportunities

Discounts

Wellness initiatives

Qualifications

• 2-3 years in sales, marketing, or related business fields.
• Valid driver's license required.
• Familiarity with IMPACT selling process.

Responsibilities

• Manage customer satisfaction within the existing territory.
• Identify and resolve issues promptly.
• Meet and exceed all sales targets set monthly and annually.
• Assist in creating and submitting bids for national customer opportunities.

Skills

Sales experience

Customer service

Heavy equipment knowledge

Proficiency in Microsoft Office

CRM systems familiarity

Education

College diploma or post-secondary education

Tools

Salesforce

Job description

The Opportunity

Prospect and source new customer opportunities within a defined territory through the development of a Strategic Prospecting Plan. Acquire extensive knowledge of Wajax’s product offerings to provide expert advice and product solutions tailored to client needs.

The Role

• Manage customer satisfaction within the existing territory.
• Identify and resolve issues promptly.
• Respond to phone inquiries and demands from both established and prospective clients.
• Meet and exceed all sales targets set monthly and annually.
• Assist in creating and submitting bids for national customer opportunities.
• Coordinate with manufacturers, internal departments, and suppliers to track order status and ensure timely delivery.

The Candidate

• Education: College diploma or post-secondary education.
• Work Experience: 2-3 years in sales, marketing, or related business fields.
• Knowledge: Heavy equipment knowledge is an asset; familiar with IMPACT selling process; valid driver’s license required.
• Proficiency: Microsoft Office suite (Outlook, Excel, Word, PowerPoint), CRM systems (Salesforce preferred).

The Company

Since 1858, Wajax has been a leading provider of industrial products and solutions, continually innovating to serve Canadian industries coast-to-coast. Our operations span various sectors including energy and renewables, construction, transportation, mining, and more. We are driven by passionate individuals dedicated to advancing Canadian industry and supporting the communities we serve.

Wajax offers a comprehensive compensation package including competitive pay, benefits, learning and development opportunities, and additional perks such as discounts, training, recognition programs, and wellness initiatives.

Join our inclusive and diverse team committed to innovation and teamwork. We are an equal opportunity employer and will accommodate candidates' needs throughout the hiring process. Final candidates will undergo pre-screening as a condition of employment.

Together we get more done.